CRM ELOQUA Integration

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Posted on by Community Member Microsoft Employee

Can anyone help me out on this??The data gets transferred from Eloqua to CRM and vice versa.Currently it is not getting done as there is some mapping issue faced by Eloqua team with CRM entities.They say that it is a problem with CRM and not Eloqua.I am talking to them and they have asked me some questions.I would like to know what services are required from CRM to enable this process.I would like to know whether are running or not as a first step.Could anyone help me out on this.I need the answer very badly.I am using CRM 4.0.

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Community Member Microsoft Employee on at

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RE: CRM ELOQUA Integration

The issue is resolved I dont know how
Community Member Microsoft Employee on at

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RE: CRM ELOQUA Integration

Hi Purwar,Thanks for the reply.CRM 4.0 and eloqua is already integrated.but somehow the data is not getting transferred from eloqua to crm now.Earlier it used to transfer.Eloqua support says that there is some mapping issue between crm entities and eloqua and they have pointed at two fields "Regarding" and "Owner" causing that.I am looking for a possible solution to this.I dont know where to look.can you please help.
purwar purwar 2,836 on at

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RE: CRM ELOQUA Integration

I think you can integrate . You need to create out of box custom code.
Community Member Microsoft Employee on at

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RE: CRM ELOQUA Integration

Data not getting transferred from Eloqua to CRM