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Small and medium business | Business Central, N...
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Changing the email associated with account

Posted on by 5

Can we change the user emails within our account to show a different email (especially in background processes/power automations/automated emails) when our company still has purchased a license but are going through a name/rebrand change.

Thanks

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    RE: Changing the email associated with account

    Hi, It sounds like your BC Tenant is not the same Tenant as the one you normally work with.

    If you just send emails, you can use the Email Account and Scenario features in Business Central.

    https://docs.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email

    pastedimage1651456552774v1.png

    But if it integrates with other functions, such as Edit in Excel, Power Automate, it is a bit troublesome. This is also related to the license issue, so I personally recommend using the same email address.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    JAngle Profile Picture
    JAngle 33,159 on at
    RE: Changing the email associated with account

    Maybe this will help for emails from inside BC: joshanglesea.wordpress.com/.../

    For Power Automate if you have access to a shared mailbox you can alter from address

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