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Changing the email associated with account

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Posted on by lstair

Can we change the user emails within our account to show a different email (especially in background processes/power automations/automated emails) when our company still has purchased a license but are going through a name/rebrand change.

Thanks

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YUN ZHU 79,097 Super User 2025 Season 1 on at

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RE: Changing the email associated with account

Hi, It sounds like your BC Tenant is not the same Tenant as the one you normally work with.

If you just send emails, you can use the Email Account and Scenario features in Business Central.

https://docs.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email

But if it integrates with other functions, such as Edit in Excel, Power Automate, it is a bit troublesome. This is also related to the license issue, so I personally recommend using the same email address.

Hope this helps.

Thanks.

ZHU
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JAngle 63 on at

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RE: Changing the email associated with account

Maybe this will help for emails from inside BC: joshanglesea.wordpress.com/.../

For Power Automate if you have access to a shared mailbox you can alter from address