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I used "tools/utilities/sales/reconcile-remove sales documents" to close the sales order but this order still shows "Unposted".
Please let me know how to remove this order from Sales Order Processing Document Inquiry- "Unposted" without deleting/voided the order.
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The quantity of this order are two and we shipped one and canceled one.
I did run the utility-reconcile/remove but the order is still open!
Thanks,
Tina
There must be something about the quantities on the lines that is causing it to remain. Did you generate any invoices off this order? Make sure there are no backorder quantities and all quantities have been invoiced.
You can't post a Sale Order. It's like a Purchase Order - just a placeholder that is used as the basis for subsequent transactions.
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