web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / "No data found&qu...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

"No data found" screen occurs when access webresource in D365 mobile app

(0) ShareShare
ReportReport
Posted on by Adil Shaikh 5

Hi,

I have developed one custom HTML webresource and added it to the D365 UUI app Sitemap.

But every time I access it via a mobile device it will display the "No Data Found" screen and just stuck there.

Attached is the screen I got every time I open webresource in the mobile app.

I also raised a ticket with Microsoft but as usual no reply back from the MS team.

6366.Capture.PNG

I have the same question (0)
  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at

    Hi Adil,

    I think you did the right thing opening a Support Request, because as we don't have access to your web resource code it's hard to know what the issue is.

    Have you checked if it was authentication issue?
    This could explain why no data is available, i your web resource can't reach the web service it's trying to call.

    Henry

  • Adil Shaikh Profile Picture
    Adil Shaikh 5 on at

    Hi Jammes,

    Web resource I talking about is just a normal HTML page with only one button in it which on click just give an alert like alert('test');

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at

    I see, thanks for the clarification.

    Have you made sure that your HTML web resource was enabled for mobile?

    pastedimage1583329509706v2.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 115

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 74 Super User 2026 Season 1

#3
Martin Dráb Profile Picture

Martin Dráb 56 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans