Follow button on contact is not showing

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Posted on by kelly1

187

Hi,

We used to have a Follow/Unfollow button on the contact records, but now it is not being shown anymore. Users have full permissions on the Follow entity and the follow button is enabled on the ribbon as we checked the workbench.

Any idea what the issue might be please?

Thanks

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Hammed 366 User Group Leader on at

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RE: Follow button on contact is not showing

The link is not accessible anymore.....Could you please share how you resolve this? Perhaps a link?
[quote user="kelly1"]
Hi,

We used to have a Follow/Unfollow button on the contact records, but now it is not being shown anymore. Users have full permissions on the Follow entity and the follow button is enabled on the ribbon as we checked the workbench.

Any idea what the issue might be please?

Thanks
[/quote]
kelly1 187 on at

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RE: Follow button on contact is not showing

Thanks it worked.
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Linn Zaw Win 3,405 on at

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RE: Follow button on contact is not showing

Can you check if the Post Configuration for Contact entity is Active or Inactive?

https://www.inkubit.com/en-us/blog/microsoft-dynamics-365/tutorial-activate-the-follow-function-for-custom-entities/