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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Follow button on contact is not showing

Posted on by 187

Hi,

We used to have a Follow/Unfollow button on the contact records, but now it is not being shown anymore. Users have full permissions on the Follow entity and the follow button is enabled on the ribbon as we checked the workbench.

Any idea what the issue might be please?

Thanks

  • Hammed Profile Picture
    Hammed 366 User Group Leader on at
    RE: Follow button on contact is not showing

    The link is not accessible anymore.....Could you please share how you resolve this? Perhaps a link?

    [quote user="kelly1"]

    Hi,

    We used to have a Follow/Unfollow button on the contact records, but now it is not being shown anymore. Users have full permissions on the Follow entity and the follow button is enabled on the ribbon as we checked the workbench.

    Any idea what the issue might be please?

    Thanks

    [/quote]
  • kelly1 Profile Picture
    kelly1 187 on at
    RE: Follow button on contact is not showing

    Thanks it worked.

  • Verified answer
    Linn Zaw Win Profile Picture
    Linn Zaw Win 3,405 on at
    RE: Follow button on contact is not showing

    Can you check if the Post Configuration for Contact entity is Active or Inactive?

    https://www.inkubit.com/en-us/blog/microsoft-dynamics-365/tutorial-activate-the-follow-function-for-custom-entities/

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