Follow button on contact is not showing

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Posted on by kelly1

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Hi,

We used to have a Follow/Unfollow button on the contact records, but now it is not being shown anymore. Users have full permissions on the Follow entity and the follow button is enabled on the ribbon as we checked the workbench.

Any idea what the issue might be please?

Thanks

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Linn Zaw Win 3,407 on at

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Can you check if the Post Configuration for Contact entity is Active or Inactive?

https://www.inkubit.com/en-us/blog/microsoft-dynamics-365/tutorial-activate-the-follow-function-for-custom-entities/
kelly1 193 on at

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Thanks it worked.
Hammed 366 User Group Leader on at

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The link is not accessible anymore.....Could you please share how you resolve this? Perhaps a link?
[quote user="kelly1"]
Hi,

We used to have a Follow/Unfollow button on the contact records, but now it is not being shown anymore. Users have full permissions on the Follow entity and the follow button is enabled on the ribbon as we checked the workbench.

Any idea what the issue might be please?

Thanks
[/quote]