Service Activity Creation with App for Outlook

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Posted on by Michael Springer

It appears that only Appointments, Tasks, and Phone Call activity types are enabled by default. I've discovered that custom activities that are enabled for mobile will also show up.

What about service activities??? These used to be able to be created in the traditional Outlook client app but are grayed out from modification in customizations so can't enable for mobile.

Is there any way to make the service activity type enabled for the App for Outlook????

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