Inventory Returns

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Posted on by Community Member

I have an shipment/invoice for inventory items that I want to return in. None of the items have been sold and all except 1 of them are showing up in the transaction window. Previously the item had a -1 balance in a location and I have put the new quantity in a different location, however the system seems to have allocated that and it is not allowing me to use any of the transaction types to return my item. When I do an inquiry I can my item in the new location with the correct quantity so I'm not sure what the issue is. Any suggestions?

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