web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

(0) ShareShare
ReportReport
Posted on by 285

URL.JPG 

I am trying to change the URL to our company domain. But it doesn't allow me. Attached is an example. As soon as I type "sales.test" it tells to enter a valid domain. 

URL-2.JPG

Is there a way that I can get rid of ".crm.dynamics.com" and type in our company domain??

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at
    RE: How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

    As far as I know, you can't in the online version (it might be possible in the onprem one).

    Why not configure your custom domain to redirect to the crm instance? Not a perfect solution but it still will work as your users will know your custom domain url not the crm url

  • Verified answer
    Asif365 Profile Picture
    1,431 on at
    RE: How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

    I agreed with Omar, you can't change the URL ".crm.dynamics.com" all regions has it on URL's " like Canada region "crm3.dynamics.com" EMEA region ".crm4.dynamics.com" but you can change the organization part and give friendly name.

    -specify a descriptive for the address you will use to access your dynamics 365 application

    -only letters and numbers are allowed in the url name and you can use - in the url  like "sales-test.crm.dynamics.com" .

    There shouldn't be any issue redirecting a url to the dynamics url.

    create a webpage with desired URL and with an onload event with the following code:

    window.location.href = "sales-test.crm.dynamics.com";

  • Verified answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

    Hi partner,

    "crm.dynamics.com" is a default domain for D365 online as Asif said "crm" means different regions.

    And the Organization Url only allows letters and numbers.

    pastedimage1579051777935v1.png

    About redirect URL to D365, you could refer to this similar thread.

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/282470/own-url-to-redirect-to-dynamics-crm-online/807398

    However, once redirected to your D365 instance, the address bar will still display your actual organization address.

    Hope it helps.

    Best Regards,

    Leo

  • nidnani Profile Picture
    285 on at
    RE: How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

    Thanks Omar

  • nidnani Profile Picture
    285 on at
    RE: How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

    Thanks Asif thats a great idea.

  • nidnani Profile Picture
    285 on at
    RE: How to change D365 crm url. I need to remove .crm.dynamics.com and add our company domain.

    Thanks Leo for the thread. Appreciate it!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Sahan Hasitha Profile Picture

Sahan Hasitha 242

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 85 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 72 User Group Leader

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans