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Hello,
kindly note that i'm facing the following issue when i'm selecting a value from a lookup field. using CRM 2015 On premise
can you please help?
Microsoft Dynamics 365 Error Report Contents
<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Uncaught TypeError: Cannot read property 'getLocalStorage' of undefined</Message>
<Line>1</Line>
<URL>/_static/_common/scripts/mscrm.caching.js?ver=627279509</URL>
<PageURL>/userdefined/edit.aspx?etc=4214&pagemode=iframe</PageURL>
<Function>anonymousr:Cannotreadproperty'getLocalStorage'ofundefined</Function>
<FunctionRaw>TypeError: Cannot read property 'getLocalStorage' of undefined</FunctionRaw>
<CallStack>
<Function>anonymousr:Cannotreadproperty'getLocalStorage'ofundefined</Function>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36</BrowserUserAgent>
<BrowserLanguage>undefined</BrowserLanguage>
<SystemLanguage>undefined</SystemLanguage>
<UserLanguage>undefined</UserLanguage>
<ScreenResolution>1920x1080</ScreenResolution>
<ClientName>Web</ClientName>
<ClienState>Online</ClienState>
<ClientTime>2019-02-10T14:18:30</ClientTime>
</ClientInformation>
<ServerInformation>
<OrgLanguage>1033</OrgLanguage>
<OrgCulture>2057</OrgCulture>
<UserLanguage>1033</UserLanguage>
<UserCulture>2057</UserCulture>
<OrgID>{8C1034C7-5684-47AD-8D1B-54406DE8D822}</OrgID>
<UserID>{600D68B6-35D0-E811-80DA-00155D0A9456}</UserID>
<CRMVersion>8.2.0.749</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>
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I have the same question (0)Hi
I think this could possible be caused by caching issue.
Could you clear the browser cache and do a restart as well of the machine and try again
And one other option could be to try on different machine or even try on incognito mode and see if that makes a difference
Also visit following links to read more about these sort of issues
dynamicsofdynamicscrm.com/.../issue-resolutioncrm-2011crm-2013crm-2015-sometimes-caching-hurts
help.iriscrm.com/.../115003414248-Clearing-Your-Browser-Cache
If it still persists, i would do a CRM server restart and do an IIS reset after the restart.
Hope this helps
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