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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Service Selection Rule...
Microsoft Dynamics CRM (Archived)

Service Selection Rules for Required Resource cannot be met.

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Posted on by Ben Heapy 72

I'm having issues with getting Service Selection Rules to work inside Service activities. Its very sporadic and not always an issue with 1 specific Service or 1 specific User/Resource. However i always get the same error message "Service Selection Rules for Required Resource cannot be met. To see selection riles, open the record for this Service".

Ive made sure the resource is part of the Service, it has sensible Work hours but still get the error.

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  • Johnny Gong Profile Picture
    Johnny Gong 6,482 Moderator on at

    Hi,

    You could refer to the following linkage which sharing the same issue with yours has been solved:

    community.dynamics.com/.../5177

    Hope it helps!

    Regards

    Johnny

  • Ben Heapy Profile Picture
    Ben Heapy 72 on at

    Hi Jonny,

    Thank you for the response. I spotted the same site myself when looking into the issue and tried the solution but no luck.

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