Microsoft Dynamics 365 | Integration, Dataverse...

Login to Dynamics 365 (CRM) online using corporate Gmail account

(0) Share

Report

Posted on by Raghu_b

228

We as an organization is using Gmail / Google suite (slack and gmail) within our Organization for communication purposes and also for authentication purposes.

Login to Dynamics 365 online is the only system where user has been using a different email id(non gmail account) i.e. user@company.onmicrosoft.com .

Is there a way I can replace / link / map the corporate Gmail account to that of the Dynamics 365 login account so that users don't need to remember both email accounts. I'm aiming for single sign-on.

thanks,

I have the same question (0)

All responses (2)

Answers (0)

Community Member on at

Like (0)

Report

RE: Login to Dynamics 365 (CRM) online using corporate Gmail account

Hi,

This should be doable from the admin center. You can add new domains as shown in the image below. I suggest you try this on a trial environment first before you try it on the production environment

Was this reply helpful? Yes No
Suggested answer

StefanS365 3,575 Most Valuable Professional on at

Like (0)

Report
RE: Login to Dynamics 365 (CRM) online using corporate Gmail account

Hi Raghavender,

You could do this by creating guest users in Azure AD of your Office 365 / Dynamics 365 tenant based on their Google-account, with the help of Azure AD B2B.

You need to setup a federation with Google.

For more info see:

Add Google as an identity provider for B2B guest users

Federating GCP with Azure Active Directory

Step-by-Step Guide: How to setup Google federation for Azure AD B2B

This will provide a single sign-on experience for the users.

The license for Dynamics 365 should be assigned to the guest user accounts.

There are something Incompatibilities for guest users when using Dynamics 365 in this way, see: Incompatibilities

Was this reply helpful? Yes No