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Trouble logging in

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Posted on by 826

hi guys, 

Has anybody Experienced similar problem and resolved it , while logging in  ..?

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  • Verified answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,076 on at
    RE: Trouble logging in

    Hi Ram Kumar,

    After 10 unsuccessful sign-in attempts (wrong password), the user is locked out for one minute. Subsequent incorrect sign-in attempts will lock out the user for increasing durations.

    To resolve this issue, do one of the following:

    • Try again. You will have to enter a random set of letters and number as part of the sign-in process.
    • Update your password on all devices that connect to your account.
    • Reset your password.

    See: https://social.technet.microsoft.com/Forums/en-US/17b1464b-fb63-4163-960f-d8b419c01c6f/o365-your-account-is-temporarily-locked-to-prevent-unauthorized-use?forum=onlineservicesexchange

    Hope this helps.

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