Track visitor's activities on website

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Posted on by Community Member

Hello Community,

I would like to confirm if Dynamics 365 Marketing supports tracking of visitors to 3rd-party website - for example an organization's website home page. In this case, the website is an existing site that was built on other platforms. It's not a website built by using the Dynamics 365 Marketing app. In this scenario, is it possible to use Dynamics 365 Marketing to track such visitor activities, and how can that be set up?

And besides Dynamics 365 Marketing, can the same be achieved using ClickDimension? Which one is a better fit for this use case?

Any insights would be appreciated.

Thank you!

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meelamri 13,216 User Group Leader on at

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Hi

Please refer to this docs: https://docs.microsoft.com/en-us/dynamics365/marketing/track-online-behavior

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Community Member on at

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Thank you for the info!

Would you know if using the embed forms on external websites would allow tracking of visitor's data such as "Location", "Device", "Date/Time Stamp", and other click actions back to Dynamics 365 Marketing?

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Nya 29,060 on at

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Hi D365_Eric,

Yes, the marketing forms embedded on external websites can also track these kinds of data.

If you have any further doubt about Dynamics 365 Marketing, it is recommended to post your issue in the forum of Marketing.

(+) Dynamics 365 Marketing - Forums, Blogs, Support

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