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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / dynamics process wait ...
Microsoft Dynamics CRM (Archived)

dynamics process wait for set regarding on email

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Posted on by Eugen 70

Hi,

I have a process that sets regarding on incoming emails based on some internal criteria via CodeActivity.

After that I want to update the Contact(regarding) and set some fields.

I created a Wait condition (Email(regarding) Contains Data) but for some reason the process hangs at this step. Status of the process is "Waiting".

If I check the email, it already has regarding set.

If then I resume the process form Process sessions it continues as expected.

Any advice on how to fix this?

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  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Can you please provide a screenshot of your workflow?

  • Eugen Profile Picture
    Eugen 70 on at

    0508.process.jpg

    _Child Process Incoming Queue Item is a realtime process that adds regarding to the email.

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