Ribbon button cannot be displayed on the Unified Interface

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Posted on by Stone Huang

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Hi Guys,

I have a problem here right now:

I set up a custom ribbon button, usually it can be displayed like this, both legacy web client interface and Unified Interface are normal:

But when I select a record, only legacy web client can still see it, and Unified interface can't see this ribbon button.

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Can you please provide screenshots of Button's command and to be more specific - visible and enable rules?

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Stone Huang 455 on at

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Hi,

There are no display and enable rules, and the same is true in the command.

It is normal to display in the old web client interface, whether or not a record is selected. It's just that in the unified interface, if you select the record, the button will disappear.

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Stone Huang 455 on at

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I tried to set enable rule to true, all the time, but it didn't work in the Unified Interface.

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a33ik 84,331 Most Valuable Professional on at

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Ok. Thanks for the explanation. Can you please explain what does your button do?

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Stone Huang 455 on at

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This button is used for getting selected records to implement some actions. So there are no workarounds to solve this problem.

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a33ik 84,331 Most Valuable Professional on at

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Ok. If you're passing selected record to the function - add "Selected Records Count" rule and set min value to 1 without adding max value - that should give you what you need.

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Stone Huang 455 on at

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Thank you so much. I tried this way you said, it can work very well.

But I don't quite understand, why did I add a value rule and set default value to true that doesn't work?

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a33ik 84,331 Most Valuable Professional on at

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That enable rule that you tried to used tied to the field. I believe it won't work without field and value.

If my reply/replies answered your question take a minute and verify an answer ticking "Yes" under the question "Did this answer your question?" at the top of my reply/replies.

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Stone Huang 455 on at

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Thank you so much.

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