Portal not updating from Dynamics instance. Only for a single entity list.

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Posted on by opticshrew

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Hi folks,

I have a portal that contains a series of entity lists. The entity list used for our documents entity doesn't seem to update when a new record is created. This is a custom entity with change tracking enabled. Even when I clear the cache on the portal this doesn't update. I've double checked the view the entity list is built from and that shows all the document records.

I also understand that Microsoft says that it will take 15 mins to refresh (roughly) we've now waited two days and still no update.

Any help?

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opticshrew 145 on at

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RE: Portal not updating from Dynamics instance. Only for a single entity list.

Shaminder, I don't know how you got that but that works.

I had permissions set for parent but not global, legend!

Thanks,

J
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Shaminderpal Singh 1,565 on at

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RE: Portal not updating from Dynamics instance. Only for a single entity list.

Hi,

What's the entity permissions you have given on this entity. Try setting global and verify if the issue still persists or not.

-Shaminder