Dataverse sync is not deleting the corresponding BC record when the record is deleted on CRM

(1) Share

Report

Posted on by Nareshwar Raju Vane...

5,596

Hi,

We created a new custom table on BC SaaS to sync a custom table on CRM using the dataverse.

This is a bi-directional table sync, with Insert/Modify working fine, but not when a record is deleted from CRM, BC does not delete it from its table.

I tried coupling the records, but no luck. It just skips the sync and needs to handle them differently.

Does this mean that we got to customize to enable the deleting?

Your answers will be much appreciated.

Categories:

Dynamics 365 Business Central

All responses (5)

Answers (0)

Suggested answer

TakChippy 7 on at

Like (2)

Report

Dataverse sync is not deleting the corresponding BC record when the record is deleted on CRM

Try using the 'Delete Records' action from the 'Coupled Data Synchronisation Errors' page
Suggested answer

Nitin Verma 21,081 Super User 2024 Season 1 on at

Like (0)

Report

RE: Dataverse sync is not deleting the corresponding BC record when the record is deleted on CRM

Great news
Nareshwar Raju Vane... 5,596 on at

Like (0)

Report

RE: Dataverse sync is not deleting the corresponding BC record when the record is deleted on CRM

Thank you so much Nitin, its a great help :)
Suggested answer

Nitin Verma 21,081 Super User 2024 Season 1 on at

Like (0)

Report

RE: Dataverse sync is not deleting the corresponding BC record when the record is deleted on CRM

Yes, I think Deletion does not handle only modify and Insertion allow with Dataverse connection, you need to customize that solution so that I can delete old or not required data from BC.

Thanks.
DAnny3211 9,274 Super User 2024 Season 1 on at

Like (0)

Report

RE: Dataverse sync is not deleting the corresponding BC record when the record is deleted on CRM

hi

look this

community.dynamics.com/.../undo-record-creation-in-crm-from-dataverse-integration-with-bc

DAniele