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Suggestions for setup for client

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Posted on by MezMarianne

1,267

I have a client who are considering a hosted solution of CRM 2015.

They are running Google Mail - they use Outlook clients - on Macs.

The question is: is Outlook integration possible?

Solution A is of course to get them to buy Windows PC's, an Exchange server and Outlook client for PC.

But is integration possible with their current setup?

I have looked at Riva, but Google Mail is not supported yet, though stated as being in their pipeline.

Kind regards

Marianne Christensen

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MezMarianne 1,267 on at

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RE: Suggestions for setup for client

Thank you for your answer.

If they run Parallels on the Macs, will the Google Mail be a problem?
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Wayne Walton 13,728 on at

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RE: Suggestions for setup for client

Server Side Sync with CRM Online can handle some back-end integration with Gmail. As such, you could use that for email sync.

There is no Outlook plugin for Outlook for Mac, and I don't expect there ever will be. However, I know quite a few people that run Parallels and then Outlook for Windows with the CRM plugin. Since Parallels can give you just the seamless app instead of a full Windows desktop, that makes life easier for Mac users, as they don't have to break out of OSX, they just get Window Outlook.

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