web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Suggestions for setup ...
Microsoft Dynamics CRM (Archived)

Suggestions for setup for client

(0) ShareShare
ReportReport
Posted on by MezMarianne 1,267

I have a client who are considering a hosted solution of CRM 2015.

They are running Google Mail - they use Outlook clients - on Macs.

The question is: is Outlook integration possible? 

Solution A is of course to get them to buy Windows PC's, an Exchange server and Outlook client for PC.

But is integration possible with their current setup?

I have looked at Riva, but Google Mail is not supported yet, though stated as being in their pipeline.

Kind regards

Marianne Christensen

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Wayne Walton Profile Picture
    Wayne Walton 13,730 on at

    Server Side Sync with CRM Online can handle some back-end integration with Gmail.  As such, you could use that for email sync.  

    There is no Outlook plugin for Outlook for Mac, and I don't expect there ever will be.  However, I know quite a few people that run Parallels and then Outlook for Windows with the CRM plugin.  Since Parallels  can give you just the seamless app instead of a full Windows desktop, that makes life easier for Mac users, as they don't have to break out of OSX, they just get Window Outlook.

  • MezMarianne Profile Picture
    MezMarianne 1,267 on at

    Thank you for your answer.

    If they run Parallels on the Macs, will the Google Mail be a problem?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans