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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Suggestions for setup ...
Microsoft Dynamics CRM (Archived)

Suggestions for setup for client

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Posted on by MezMarianne 1,267

I have a client who are considering a hosted solution of CRM 2015.

They are running Google Mail - they use Outlook clients - on Macs.

The question is: is Outlook integration possible? 

Solution A is of course to get them to buy Windows PC's, an Exchange server and Outlook client for PC.

But is integration possible with their current setup?

I have looked at Riva, but Google Mail is not supported yet, though stated as being in their pipeline.

Kind regards

Marianne Christensen

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  • Verified answer
    Wayne Walton Profile Picture
    Wayne Walton 13,730 on at

    Server Side Sync with CRM Online can handle some back-end integration with Gmail.  As such, you could use that for email sync.  

    There is no Outlook plugin for Outlook for Mac, and I don't expect there ever will be.  However, I know quite a few people that run Parallels and then Outlook for Windows with the CRM plugin.  Since Parallels  can give you just the seamless app instead of a full Windows desktop, that makes life easier for Mac users, as they don't have to break out of OSX, they just get Window Outlook.

  • MezMarianne Profile Picture
    MezMarianne 1,267 on at

    Thank you for your answer.

    If they run Parallels on the Macs, will the Google Mail be a problem?

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