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I am receiving this error when I try to add a product to an Order or Quote. When opening the Order Product form and clicking the Search Icon I get the lookup Products in Parent Price list. If I search for a product it find it and I select it. The product is added to the Order Product form. When I go to select the unit I get an error. If I click on the Product name from the Order Product form the add new product form opens instead of the product form with all the products details. If I do not use the search functionality and just select the product from the Lookup view in Products in Parent Price list I do not have any issues.
# CRM Tracing Version 2.0
# LocalTime: 2016-04-20 04:48:30.451
# Categories: *:Error
# CallStackOn: No
# ComputerName: CRM01
# CRMVersion: 5.0.9690.4150
# DeploymentType: OnPremise
# ScaleGroup:
# ServerRole: AppServer, AsyncService, DiscoveryService, ApiServer, HelpServer, DeploymentService, SandboxServer, DeploymentManagementTools
[2016-04-20 04:48:30.451] Process: w3wp |Organization:ed404f05-c72f-45ec-ad3b-c03559e3bb64 |Thread: 857 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: aa36e072-b752-4967-9a93-60d72543acdb | ErrorInformation.LogError ilOffset = 0x17
>MSCRM Error Report:
--------------------------------------------------------------------------------------------------------
Error: Unrecognized Guid format.
Error Message: Unrecognized Guid format.
Source File: Not available
Line Number: Not available
Request URL: 0.0.0.11/.../LookupService.asmx
Stack Trace Info: [FormatException: Unrecognized Guid format.]
at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)
at System.Guid..ctor(String g)
at Microsoft.Crm.ApplicationQuery.RetrieveByProductPriceLevelCommand.DecorateQuery()
at Microsoft.Crm.ApplicationQuery.BuildQuery()
at Microsoft.Crm.ApplicationQuery.GetViewData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
at Microsoft.Crm.Application.WebServices.LookupService.ResolveLookupItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String value, Int32 position, Boolean resolveEmailAddress, String savedQueryTypeParameter, View defaultView, String[] values, Boolean sortResults)
at Microsoft.Crm.Application.WebServices.LookupService.RetrieveItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String[] values, Int32[] positions, Boolean resolveEmailAddress, String savedQueryTypeParameter, String defaultViewId, Nullable`1 defaultViewType, String defaultViewFetchXml, String defaultViewLayoutXml, String[] guidValues, Boolean sortResults)
[2016-04-20 04:48:30.529] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 857 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: aa36e072-b752-4967-9a93-60d72543acdb | ExceptionConverter.ConvertToFault ilOffset = 0x57
>UNEXPECTED: no fault?
[2016-04-20 04:48:30.544] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 857 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: aa36e072-b752-4967-9a93-60d72543acdb | ExceptionConverter.ConvertMessageAndErrorCode ilOffset = 0x23B
>System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #1A80EE50: System.FormatException: Unrecognized Guid format.
> at System.Guid.GuidResult.SetFailure(ParseFailureKind failure, String failureMessageID, Object failureMessageFormatArgument, String failureArgumentName, Exception innerException)
> at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)
> at System.Guid..ctor(String g)
> at Microsoft.Crm.ApplicationQuery.RetrieveByProductPriceLevelCommand.DecorateQuery()
> at Microsoft.Crm.ApplicationQuery.BuildQuery()
> at Microsoft.Crm.ApplicationQuery.GetViewData()
> at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
> at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
> at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
> at Microsoft.Crm.Application.WebServices.LookupService.ResolveLookupItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String value, Int32 position, Boolean resolveEmailAddress, String savedQueryTypeParameter, View defaultView, String[] values, Boolean sortResults)
> at Microsoft.Crm.Application.WebServices.LookupService.RetrieveItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String[] values, Int32[] positions, Boolean resolveEmailAddress, String savedQueryTypeParameter, String defaultViewId, Nullable`1 defaultViewType, String defaultViewFetchXml, String defaultViewLayoutXml, String[] guidValues, Boolean sortResults)
[2016-04-20 05:04:29.885] Process: w3wp |Organization:ed404f05-c72f-45ec-ad3b-c03559e3bb64 |Thread: 718 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: cb773dfe-c1af-4221-a66a-74755d5306c8 | ErrorInformation.LogError ilOffset = 0x17
>MSCRM Error Report:
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I have the same question (0)
I was finally able to resolve this issue by removing all fields in the Products in Parent Price List except Product name and ID.
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