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Sales Credit Memo Error "Amount must be negative "

Posted on by 15,428
Hi
 
I have unpaid Sales Invoice and I tried to cancel that which system created Sales Credit Memo. Then during the process showed this error message /Amount must be negative in Gen. Journal Line Journal Template Name='',Journal Batch Name='',Line No.='0'./ 
 
Now if I try to post that Sales Credit Memo I receive this error message again. I tried with a few more sales invoice and has the same issue. 
 
How I fix this error? 
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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    Sales Credit Memo Error "Amount must be negative "
    Hi, This is a bit strange, are you using the standard Cancel function? If you still have this error when using standard functions, I suggest debugging it. This may be a customization problem.
    PS:
    Amount must be negative/positive in Gen. Journal Line Journal Template Name=’GENERAL’,Journal Batch Name=’xxxx’,Line No.=’X0000′
     
    Move Negative Lines feature (Create a replacement order in return process)
     
     
    Hopefully other experts can give you better advice.
     
     
    Thanks
    ZHU

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