web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Supply chain | Supply Chain Management, Commerce
Unanswered

Product configurator selling in CE without a Sales order

(0) ShareShare
ReportReport
Posted on by 15

Hi All 

This one is more directed at the solution architects. I have a requirement that is a perfect fit for the product configurator functionlaity. However, my client sells from CE because they're on the phone with the customer and then based on the customer's selection and preference the relevant items are added the sale. It is important for the client that the lines with their pricing are displayed in CE so that the customer immediately knows what their configuration will cost them before they place the order. 

The second part is that the CE lines that was populated based on the customer's selected product configuration must then interface to Subscription billing so that it can be billed monthly. only then are the sales orders generated after the first month. 

I would say a business that would be very similiar is a network providor that sells cellphone contract. The customer has the optionn to select what data package they want, what cellphone they want and then it has to be billed each month.

Any ideas for the design that we can use because to me it sounds like a standard business process but currently we require a ton of dev to make it work. 

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi Jean,

    The product configurator is not available in CE. This is a feature of Dynamics 365 SCM. You can search for a third-party solution that would offer this functionality, e.g. a CPQ solution or reconsider using SCM instead of CE. Of course, you can also go for a customization.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 287

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 212 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 145 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans