Supply chain | Supply Chain Management, Commerce

New transfer order's transfer status is 'shipped,' and it is not possible to add lines.

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Posted on by NavidNoori

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Hi Experts,

In one of our warehouses, users face an issue where new transfer orders are automatically marked as /shipped,/ preventing them from adding new lines. This problem is unique to this warehouse, and I'm seeking assistance in identifying and fixing the root cause. Any suggestions?

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Hana Xue Microsoft Employee on at

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Hi,

The related blog mentions that if the item of a shipped transfer order is correct, but the number of lines is too small, the following behavior is not allowed in the system:

Unable to modify the line quantity of shipped transfer orders.

adding lines to a shipped transfer order is impossible.

The only way is to create a new transfer order in the same or opposite direction to correct any quantity errors.

For more details, you can view this following blog:

How to Undo Dynamics 365 Transactions: Reverse Transactions in D365 (sikich.com)
Best Regards,

Hana

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NavidNoori 113 on at

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Hi Hana Xue,

Thank you for your response. Actually, our issue is different. Since last week, the users of one of our warehouses have been facing a problem: when they create a new transfer order, the transfer order status is marked as 'shipped,' and we are unable to add any lines.

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Laurens vd Tang 3,980 Super User 2025 Season 2 on at

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Hi Navid,

Do you know how the transfer order has been created?

Regards,

Laurens

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Hana Xue Microsoft Employee on at

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Hi,
Perhaps you can watch the video in the link below to check the creation of a transfer order. Logically speaking, after the transfer order is created, the transfer status should be created, not shipped. Only when you manually click the outbound button, the transfer status will change to shipped.
EPISODE 59 | Transfer Order process in Dynamics 365 Finance and operations(Part 1) - YouTube
Best Regards,
Hana

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Ramit Paul 22,797 Most Valuable Professional on at

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Can you double check if there is any customization here?

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Community member 17 on at

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Hi NavidNoori,

Let me know if you need support in Dynamics 365 BC or CRM.

We are happy to assist you.

You can email us on georgeh@vedlogic.com

Thank you,

George.

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