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Microsoft Dynamics CRM (Archived)

Add values to status reason field

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Posted on by 2,050

Hi,

I am trying to add values to status reason filed on custom entity.

Image-11.png

I would like to add values to section (active, pain, canceled, closed). Is this possible?

Best regards

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I have the same question (0)
  • Mahendar Pal Profile Picture
    45,095 on at

    Are you facing any issue while adding option to status reason ??

  • Suggested answer
    JDMCRM Profile Picture
    1,799 on at

    First Select the 'Status' you want to create a new 'Status Reason' for: 

    Screen-Shot-2015_2D00_11_2D00_20-at-09.18.40.png

    Then simply 'Add' a new 'Status Reason' for that 'Status':

    Screen-Shot-2015_2D00_11_2D00_20-at-09.18.40.png

    After clicking 'Add' simply enter a name and the new 'Status Reason' will appear in the list.

    Screen-Shot-2015_2D00_11_2D00_20-at-09.32.46.png

  • Verified answer
    JDMCRM Profile Picture
    1,799 on at

    Remember that for your custom entity, you can only have the 'Status': 'Active' and 'Inactive'.

    It is the 'Status Reason' you can customize (second level of detail).

  • Suggested answer
    Mandar Joshi Profile Picture
    2,116 on at

    Yes, you can add the values. Below article has the steps.

    www.magnetismsolutions.com/.../Customizing_the_Status_Reason_Field_Dynamics_CRM_2011.aspx

  • Davor Sed Profile Picture
    2,050 on at

    Ok, thanks JD M.

    I thought that i can also add first level, not only the second

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