web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / MSCRMMonitoringTest Er...
Microsoft Dynamics CRM (Archived)

MSCRMMonitoringTest Errors ID: 18797

(0) ShareShare
ReportReport
Posted on by Community Member

Our 2013 server is generating these errors about every 15 minutes. Server is SP1 with Rollup 2 (Ver. 6.1.0002.0112). Our certificates are up to date, does anyone have any ideas?

==============================================

Monitoring test failed: Test Title: Trusted Issuer Certificate test: Machine: <ServerName>: ServerRole: DiscoveryService, Portal, ApiServer

Test Log:
Retrieving certificate data from config DBVerifying TrustedIssuer certificate. Name=http://sts_servername/adfs/services/trustTrustedIssuer certificate is not stored in local store: It is contained in the config DB. Name=http://sts_servername/adfs/services/trustCertificate Lifespan: Valid from 01/02/2014 17:36:26 to 01/02/2015 17:36:26Failure: Certificate has expiredVerifying TrustedIssuer certificate. Name=http://sts_servername/adfs/services/trustTrustedIssuer certificate is not stored in local store: It is contained in the config DB. Name=http://sts_servername/adfs/services/trustCertificate Lifespan: Valid from 12/14/2014 03:50:36 to 12/14/2015 03:50:36Remaining certificate lifespan 72.5 % is greater than the configured threshold of 10.0 %Certificate is not nearing expiration.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Before the 18797 error is logged we also see error ID:25089 three time in succession:

    =================================================

    A certificate registered for use by Microsoft Dynamics CRM has expired.  Certificate type: TrustedIssuer Certificate Name: sts_servername/.../trust Expiration Date: 02/01/2015 17:36:26 Store Location:  Store Name:

  • Simon M Profile Picture
    Simon M on at

    We are experiencing the same issue exactly. We've looked at ehe ADFS server in question and cannot find the expired certificate that the error refers to although it was in use up to the time it expired.

    Did you find a resolution?

  • Simon M Profile Picture
    Simon M on at

    After some digging it seems that the error refers to entries in the Certificates table in the MSCRM_CONFIG database. Not certain whether it's safe to remove the reference to the expired certificate though.

  • Community Member Profile Picture
    Community Member on at

    No not yet and given that there's no operational impact I'm not going to tinker with references in the content DB. Does seem like a bug though. Perhaps MS will patch it.

  • David_Moore Profile Picture
    David_Moore on at

    Hi Paul, interestingly i'm getting an almost identical error other than the variables.

    I'm not sure if this was related to CRM being down, did you manage to find out any further information and has it had any noticeable negative impact on the system?

    thanks, David

  • Community Member Profile Picture
    Community Member on at

    Has Anyone solved this issue yet? I have the exact same problem.

  • Community Member Profile Picture
    Community Member on at

    I had the same issue.  If I looked in the MSCRM_CONFIG database I could see two entries for certificate data in the certificates table.  Looks like it was holding the old certificate that had expired and the new one which is current.  When I looked at the certificates in ADFS, I could only see the current cert which is valid.

    I was able to solve the problem by rerunning the Configure Claims-Based Authentication wizard and just kept all the settings the same.

  • cmillerlce Profile Picture
    cmillerlce 147 on at

    [quote user="Keith"]

    I was able to solve the problem by rerunning the Configure Claims-Based Authentication wizard and just kept all the settings the same.

    [/quote]

    This worked for me as well. Thanks for sharing!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans