Hi
We have a problem with the order status:
When we enter an order and it is ready to be dispatched, we release the order.
However, when there is a pending pre-payment (Status /Pending Pre-payment/) and the payment is received, the status changes to /Released/ but this does not mean it is release for dispatched.
Currently we have to go in and manually release the order.
Due to the nature of our business, it is not suitable to have a power automated process releasing the order for dispatch.
Are we able to change the status /Released/ (after payment is received) to something like /Payment Received/?
Thank you for looking at this.
Katarina