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I am getting the error 'Unable to obtain Receivables document number' during SOP Invoice posting.
I see references online to KB 856940 but I cannot find the KB Article. Can anyone tell me where to find it or what procedures I can follow to correct the error?
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The first place I would start is by going to Sales > Setup > Receivables. Click on Options and check that there's a valid Sales/Invoices next document number in place.
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