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Supply chain | Supply Chain Management, Commerce
Suggested Answer

How to post a vendor invoice for a higher quantity than product receipt in D365 FO?

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We have a purchase order for 100 units.

A product receipt was posted for 90 units, but the vendor has sent an invoice for the full 100 units.

 

The remaining 10 units were physically received, but the product receipt for those units was not posted at that time. So currently the inventory transactions show:

 

  •  

    Received = 90


  •  

    Ordered = 10



  •  
 

When trying to post the invoice for 100 units, D365 F&O blocks it with the message that the quantity cannot be invoiced because inventory transactions with status Received are insufficient.

 

Question:

Is it possible in standard D365 F&O to post a vendor invoice (100 units) when only 90 units have been posted as product-received?

 

Configurations already tested:

 

  •  

    Changed Accounts Payable invoice matching settings


  •  

    Switched matching policy (3-way → 2-way)


  •  

    Adjusted AP tolerances


  •  

    Modified Item model group settings to bypass physical receipt requirements



  •  
 

None of these allowed invoicing more than the product receipt quantity.

 

If this scenario is not supported in standard D365, what is the recommended or best-practice process when a vendor invoices the full quantity but the system has only a partial product receipt posted?

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  • Suggested answer
    Danny Bilodeau Profile Picture
    4,910 Super User 2025 Season 2 on at
    How to post a vendor invoice for a higher quantity than product receipt in D365 FO?
    Hi, 
    The best practice would be to post  the product receipt for the 10 quantity physically received and not posted. 
    If not, it would be for Purchasing Department to challenge the vendor for the incorrect invoice.
     
    In your specific case, changing matching policy to 2 way matching should have worked. Dont forget to change the matching policy on the PO line (under setup tab); changing policy at other levels would not change that assigned on a existing PO line.  
     
     
     

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