Missing shortcuts on the Home page after upgrading to GP2010 from GP10

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Posted on by Thomas Weaver

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Immediately after upgrading to GP2010, shortcuts on the Home navigation pane were present, then they mysteriously disappeared for one user the next day and another user two days later. However, shortcuts for both users on other panes (Financial, Purchasing, etc.) remain.

I could recreate them from the GP10 server, but there must be some explanation. I'm hearing that these shortcuts may be stored somewhere in the DYNAMICS database.

Thank you in advance for any insight you might be able to provide.

-Tom

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Thomas Weaver 125 on at

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Re: Missing shortcuts on the Home page after upgrading to GP2010 from GP10

This turned out to be an Advanced SmartList issue corrected in ASL04.01.004.exe from Encore Business Solutions.