Error generating EFTs

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Posted on by Petronila

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Hello -- We are trying to generate an EFT file for the bank and we are getting the following message... We are not sure if the most recent upgrade has affected in some way our payment profess.... Any ideas as to what would be causing this message would be much appreciated!!

Many thanks!!

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Dynamics 365 Business Central

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Petronila 390 on at

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RE: Error generating EFTs

Thanks Steve! Not sure why the process was changed.. it seemed to work fine the way it was. Thanks!
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RE: Error generating EFTs

Hello,

You are correct in your process in your second attempt. Create the Payment Journal, click Export to generate remittances, click Generate EFT File for the EFT file, Post Payment Journal.

Good to hear you figured this out.

Thanks,

Steve
Petronila 390 on at

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RE: Error generating EFTs

Yes, the Payment Journal Batch = ACH

The first row of the payment journal was filled in -- but had been posted.

Prior to the upgrade, we would create the Payment journal batch for ACH, export the remittances, post the batch and then generate the EFTs

We voided the transactions and tried again -- but the second time we did not post the payment journal. We generated the

EFTs and then posted the payment journal.

This must have be a change made during the upgrade...... not sure the reason for the change.

Thank you for following up Steve!
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RE: Error generating EFTs

Hello,

Let me ask my first question... In your Payment Journal, Batch = ACH, is the first row filled in or blank? If filled in can you take a screen shot and copy it back to this ticket? I have tried to recreate the issue but need to see your Payment Journal as it appears now.

Steve