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Successful Approval Request - Notification to Sender

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Posted on by SL_GP_BC_123

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In BC workflows, I'd like to configure a notification back to the sender once an approval request is approved. My approver is getting the initial notification and can approve the request successfully. However we have been unable to send a message back to the sender once the request is approved. To that end I configured the following, but it does not seem to be working. Any suggestions, tips or tricks to getting that return e-mail setup. Look forward to a response.

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Dynamics 365 Business Central

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Valentin Castravet 29,831 Super User 2025 Season 2 on at

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Successful Approval Request - Notification to Sender

I wrote a blog post about doing this, hope this helps - Notify Workflow Requestors of Approval Outcomes in Dynamics 365 Business Central - Dynamics 365 Business Central Insights

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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SL_GP_BC_123 826 on at

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Successful Approval Request - Notification to Sender

@Valentin Castravet Appreciate the response. I tried the setup but am still not getting the response to sender to fire back. Is there anything else I may be missing. In this case the approver is a direct approver and both are setup in Approver User Setup.

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Yi Yong 2,436 Super User 2025 Season 2 on at

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Successful Approval Request - Notification to Sender

Hello,

Can you check the Job Queue Ledger Entries of codeunit 1509?

It could be missing permissions.

Otherwise, you can open "Email Outbox" page to see if there is issue on the email account.

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