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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Microsoft CRM Client 2...
Microsoft Dynamics CRM (Archived)

Microsoft CRM Client 2011 for Outlook installation Problem

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Posted on by MSD CRM Client 2011 115

Hi, I have a strange issue which happens in few machines but not in the other machines. The problem is that i am trying to install and configure CRM Client through command prompt(Silent installation). This process is working fine in some machines and in some machines it does not seems to be working. Any help is highly appreciated. The commands and logs are below

CRM2011_Client\Setupclient /Q /l c:\Novozymes\clientinstalllog.txt /installofflinecapability /targetdir "c:\Program Files\Microsoft Dynamics CRM Client"

"c:\Program Files (x86)\Microsoft Dynamics CRM Client\Client\ConfigWizard\Microsoft.Crm.Application.Outlook.ConfigWizard.exe" /q /i "Config_Client_NZIGHT.xml" /xa /l "c:\Novozymes\configclient.log"

14:39:11|   Info| === Setup bootstrap logging started 20-12-2013 14:39:11 ===

14:39:11|   Info| Bootstrap version: 5.0.9690.1992.

14:39:11|   Info| User: SGUB.

14:39:11|   Info| Invoked with command line: "C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\SetupClient.exe"  /Q /l c:\Novozymes\clientinstalllog.txt /installofflinecapability /targetdir "c:\Program Files\Microsoft Dynamics CRM Client"

14:39:11|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client

14:39:11|   Info| System Memory: 4170076160 Bytes

14:39:11|   Info| Initializing COM.

14:39:11|   Info| Initialized COM.

14:39:11|   Info| No pending reboot detected

14:39:11|   Info| No reboot required

14:39:11|   Info| Uninitializing COM.

14:39:11|   Info| Uninitialized COM.

14:39:12|   Info| Current OS Version: 6.1.7601

14:39:12|   Info|   ServicePack: Service Pack 1

14:39:12|   Info|   System Type: Workstation

14:39:12|   Info|   Suite Mask: 0x0100

14:39:12|   Info| Copying installer files to local directory:  

14:39:12|   Info| Package: C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\SGUB\AppData\Local\Temp\MSCRM_{C599847E-7F00-4800-AAE1-8EBD1ECC50AB}" TARGETDIR="C:\Users\SGUB\AppData\Local\Temp\MSCRM_{C599847E-7F00-4800-AAE1-8EBD1ECC50AB}" ALLOWRUN=1

14:39:24|   Info| Loading bootstrap library C:\Users\SGUB\AppData\Local\Temp\MSCRM_{C599847E-7F00-4800-AAE1-8EBD1ECC50AB}\ClientSetup.dll

14:39:25|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.

14:44:58|   Info| === Setup bootstrap logging ended 20-12-2013 14:44:58 ===

14:39:25|   Info| Bootstrap version: 5.0.9690.1992.

14:39:25|   Info| User: SGUB.

14:39:25|   Info| Initializing COM.

14:39:25|   Info| Initialized COM.

14:39:26|   Info| Current OS Version: 6.1.7601

14:39:26|   Info|   ServicePack: Service Pack 1

14:39:26|   Info|   System Type: Workstation

14:39:26|   Info|   Suite Mask: 0x0100

14:39:40|   Info| IsIeInstalled=1

14:39:40|   Info| .NET version found is 4.0.30319.0

14:39:40|   Info| IsDotNetInstalled=1

14:39:40|   Info| IsInstallerInstalled=1

14:39:40|   Info| Windows Installer found is 5.0

14:39:40|   Info| CIsVcRedistInstalled=1

14:39:40|   Info| VCRedist with version 10.0.30319  is already installed

14:39:40|   Info| Initializing COM.

14:39:40|   Info| Initialized COM.

14:39:40|   Info| Uninitializing COM.

14:39:40|   Info| Uninitialized COM.

14:39:40|   Info| IsDrWatsonInstalled=0

14:39:41|   Info| Create the job key value BITSLocalTempDir in the registry.

14:39:41|   Info| Set the job key value BITSLocalTempDir as  in the registry.

14:39:41|   Info| Checking whether installer dw20shared.msi is locally available

14:39:41|   Info| Installer path for Microsoft Application Error Reporting set to C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\DW\DW20Shared.msi

14:39:41|   Info| .NET version found is 4.0.30319.0

14:39:41|   Info| IsDotNetInstalled=1

14:39:41|   Info| IsInstallerInstalled=1

14:39:41|   Info| Windows Installer found is 5.0

14:39:41|   Info| Sqlservr.exe found is 2005.90.3042

14:39:41|   Info| IsSqlExprInstalled=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer SQLEXPR*.EXE is locally available

14:39:41|   Info| Local package for Microsoft SQL Server Express Edition 2008 (CRM) not found

14:39:41|   Info| Failed to find SQL Express installation file

14:39:41|   Info| FWLink defined for Microsoft SQL Server Express Edition 2008 (CRM):  go.microsoft.com/fwlink

14:39:41|   Info| IsSqlCe32BitInstalled=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer SSCERuntime*-x86.msi is locally available

14:39:41|   Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found

14:39:41|   Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.

14:39:41|   Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2:  go.microsoft.com/fwlink

14:39:41|   Info| IsSqlCe64BitInstalled=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer SSCERuntime*-x64.msi is locally available

14:39:41|   Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found

14:39:41|   Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.

14:39:41|   Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2:  go.microsoft.com/fwlink

14:39:41|   Info| IsReportViewerControlInstalled=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer ReportViewer.exe is locally available

14:39:41|   Info| Local package for Microsoft SQL Reporting Service Report Viewer Control not found

14:39:41|   Info| Failed to find Report Viewer setup package ReportViewer\ReportViewer.exe.

14:39:41|   Info| FWLink defined for Microsoft SQL Reporting Service Report Viewer Control:  go.microsoft.com/fwlink

14:39:41|   Info| IsGenevaInstalled=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer Windows6.1-KB974405-x64.msu is locally available

14:39:41|   Info| Local package for Windows Identity Foundation not found

14:39:41|   Info| Failed to find Windows Identity Foundation setup package

14:39:41|   Info| FWLink defined for Windows Identity Foundation:  go.microsoft.com/fwlink

14:39:41|   Info| CIsIDCRL64Installed=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer wllogin_64.msi is locally available

14:39:41|   Info| Local package for Windows Live ID Sign-in Assistant not found

14:39:41|   Info| Failed to find the Windows Live ID Sign-in Assistant installer.

14:39:41|   Info| FWLink defined for Windows Live ID Sign-in Assistant:  go.microsoft.com/fwlink

14:39:41|   Info| CIsMSOIDCRL64Installed=0

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Checking whether installer msoidcli*_64.msi is locally available

14:39:41|   Info| Local package for Microsoft Online Services Sign-in Assistant not found

14:39:41|   Info| Failed to find the Microsoft Online Services Sign-in Assistant installer.

14:39:41|   Info| FWLink defined for Microsoft Online Services Sign-in Assistant:  go.microsoft.com/fwlink

14:39:41|   Info| GetSIDOfLoggedOnUser: Starting

14:39:41|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1

14:39:41|   Info| GetSIDOfLoggedOnUser: return code = 1314

14:39:41|   Info| Using the following Language Pack msi - C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\MUISetup_1033_i386.msi

14:39:41|   Info| Initializing COM.

14:39:41|   Info| Initialized COM.

14:39:41|   Info| Initializing COM.

14:39:41|   Info| Initialized COM.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Connect to BITS.

14:39:41|   Info| Get the job key value BITSLocalTempDir as  from the registry.

14:39:41|   Info| Open the registry key value BITSLocalTempDir for the download job.

14:39:41|   Info| Set the job key value BITSLocalTempDir as C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}.

14:39:41|   Info| Find/create the local temporary directory C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}.

14:39:41|   Info| Requesting download of Microsoft SQL Server Express Edition 2008 (CRM) installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value SQLEXPR_1033.EXE in the registry.

14:39:41|   Info| Set the job key value SQLEXPR_1033.EXE as  in the registry.

14:39:41|   Info| Create a new job for file SQLEXPR_1033.EXE.

14:39:41|   Info| Open the registry key value SQLEXPR_1033.EXE for the download job.

14:39:41|   Info| Set the job key value SQLEXPR_1033.EXE as {57BA6A4D-DCB2-4B61-A2B4-4726412B3217}.

14:39:41|   Info| Set the job guid {57BA6A4D-DCB2-4B61-A2B4-4726412B3217} in the registry.

14:39:41|   Info| Add the file SQLEXPR_1033.EXE to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value SSCERuntime_1033_x86.msi in the registry.

14:39:41|   Info| Set the job key value SSCERuntime_1033_x86.msi as  in the registry.

14:39:41|   Info| Create a new job for file SSCERuntime_1033_x86.msi.

14:39:41|   Info| Open the registry key value SSCERuntime_1033_x86.msi for the download job.

14:39:41|   Info| Set the job key value SSCERuntime_1033_x86.msi as {47CD4781-7FAD-4CE7-A4D2-E223E0B046D9}.

14:39:41|   Info| Set the job guid {47CD4781-7FAD-4CE7-A4D2-E223E0B046D9} in the registry.

14:39:41|   Info| Add the file SSCERuntime_1033_x86.msi to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value SSCERuntime_1033_x64.msi in the registry.

14:39:41|   Info| Set the job key value SSCERuntime_1033_x64.msi as  in the registry.

14:39:41|   Info| Create a new job for file SSCERuntime_1033_x64.msi.

14:39:41|   Info| Open the registry key value SSCERuntime_1033_x64.msi for the download job.

14:39:41|   Info| Set the job key value SSCERuntime_1033_x64.msi as {633FD752-0153-4520-8066-A9750C3EC379}.

14:39:41|   Info| Set the job guid {633FD752-0153-4520-8066-A9750C3EC379} in the registry.

14:39:41|   Info| Add the file SSCERuntime_1033_x64.msi to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Requesting download of Microsoft SQL Reporting Service Report Viewer Control installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value ReportViewer.exe in the registry.

14:39:41|   Info| Set the job key value ReportViewer.exe as  in the registry.

14:39:41|   Info| Create a new job for file ReportViewer.exe.

14:39:41|   Info| Open the registry key value ReportViewer.exe for the download job.

14:39:41|   Info| Set the job key value ReportViewer.exe as {C76705F2-2127-4951-A650-4F40DEE62BFB}.

14:39:41|   Info| Set the job guid {C76705F2-2127-4951-A650-4F40DEE62BFB} in the registry.

14:39:41|   Info| Add the file ReportViewer.exe to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Requesting download of Windows Identity Foundation installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value Windows6.1-KB974405-x64.msu in the registry.

14:39:41|   Info| Set the job key value Windows6.1-KB974405-x64.msu as  in the registry.

14:39:41|   Info| Create a new job for file Windows6.1-KB974405-x64.msu.

14:39:41|   Info| Open the registry key value Windows6.1-KB974405-x64.msu for the download job.

14:39:41|   Info| Set the job key value Windows6.1-KB974405-x64.msu as {3241C676-C6E0-45A5-826C-8A9F270E8846}.

14:39:41|   Info| Set the job guid {3241C676-C6E0-45A5-826C-8A9F270E8846} in the registry.

14:39:41|   Info| Add the file Windows6.1-KB974405-x64.msu to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Requesting download of Windows Live ID Sign-in Assistant installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value wllogin_64.msi in the registry.

14:39:41|   Info| Set the job key value wllogin_64.msi as  in the registry.

14:39:41|   Info| Create a new job for file wllogin_64.msi.

14:39:41|   Info| Open the registry key value wllogin_64.msi for the download job.

14:39:41|   Info| Set the job key value wllogin_64.msi as {D1E12653-6DB9-4437-BE87-9FD676D9405F}.

14:39:41|   Info| Set the job guid {D1E12653-6DB9-4437-BE87-9FD676D9405F} in the registry.

14:39:41|   Info| Add the file wllogin_64.msi to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Requesting download of Microsoft Online Services Sign-in Assistant installer from go.microsoft.com/fwlink.

14:39:41|   Info| Create the job key value msoidcli_1033_64.msi in the registry.

14:39:41|   Info| Set the job key value msoidcli_1033_64.msi as  in the registry.

14:39:41|   Info| Create a new job for file msoidcli_1033_64.msi.

14:39:41|   Info| Open the registry key value msoidcli_1033_64.msi for the download job.

14:39:41|   Info| Set the job key value msoidcli_1033_64.msi as {0027DB96-1442-4E79-9DD1-D4146E8E48C9}.

14:39:41|   Info| Set the job guid {0027DB96-1442-4E79-9DD1-D4146E8E48C9} in the registry.

14:39:41|   Info| Add the file msoidcli_1033_64.msi to the created job.

14:39:41|   Info| Set MinimumRetryDelay to: 60 seconds.

14:39:41|   Info| Set NoProgressTimeout to: 60 seconds.

14:39:41|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

14:39:41|   Info| Create the notify interface.

14:39:41|   Info| Register notify interface.

14:39:41|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED

14:39:41|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

14:39:41|   Info| Start/resume the download job msoidcli_1033_64.msi.

14:39:41|   Info| Start/resume the download job wllogin_64.msi.

14:39:41|   Info| Start/resume the download job SSCERuntime_1033_x86.msi.

14:39:41|   Info| Start/resume the download job SSCERuntime_1033_x64.msi.

14:39:41|   Info| Start/resume the download job Windows6.1-KB974405-x64.msu.

14:39:41|   Info| Start/resume the download job ReportViewer.exe.

14:39:41|   Info| Start/resume the download job SQLEXPR_1033.EXE.

14:40:53|   Info| Microsoft SQL Server Express Edition 2008 (CRM) downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SQLEXPR_1033.EXE

14:40:53|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.

14:40:53|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SQLEXPR_1033.EXE

14:40:53|   Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SSCERuntime_1033_x86.msi

14:40:53|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.

14:40:53|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SSCERuntime_1033_x86.msi

14:40:53|   Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SSCERuntime_1033_x64.msi

14:40:53|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.

14:40:53|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SSCERuntime_1033_x64.msi

14:40:53|   Info| Microsoft SQL Reporting Service Report Viewer Control downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\ReportViewer.exe

14:40:53|   Info| Prereq component installer will use downloaded installer for ReportViewer.exe.

14:40:53|   Info| Installer path for Microsoft SQL Reporting Service Report Viewer Control set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\ReportViewer.exe

14:40:53|   Info| Windows Identity Foundation downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\Windows6.1-KB974405-x64.msu

14:40:53|   Info| Prereq component installer will use downloaded installer for Windows6.1-KB974405-x64.msu.

14:40:53|   Info| Installer path for Windows Identity Foundation set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\Windows6.1-KB974405-x64.msu

14:40:53|   Info| Windows Live ID Sign-in Assistant downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\wllogin_64.msi

14:40:53|   Info| Prereq component installer will use downloaded installer for wllogin_64.msi.

14:40:53|   Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\wllogin_64.msi

14:40:53|   Info| Microsoft Online Services Sign-in Assistant downloaded to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\msoidcli_1033_64.msi

14:40:53|   Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.

14:40:53|   Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\msoidcli_1033_64.msi

14:40:53|   Info| Clean up the BITS downloader.

14:40:53|   Info| Uninitializing COM.

14:40:53|   Info| Uninitialized COM.

14:40:53|   Info| Querying current AutomaticUpdatesNotificationLevel

14:40:53|   Info| Not pausing automatic updates because AU is either not configured or is disabled.  NotificationLevel == 1

14:40:53|   Info| Installing Microsoft Application Error Reporting

14:40:53|   Info| Log file: c:\Novozymes\watson.log

14:40:53|   Info| Launching external process:

14:40:53|   Info|      CmdLine:  <msiexec /i "C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\DW\DW20Shared.msi" /LV* "c:\Novozymes\watson.log" /qn REBOOT=ReallySuppress APPGUID={0C524D20-0409-0050-8A9E-0C4C490E4E54} REINSTALL=ALL REINSTALLMODE=vomus>

14:40:53|   Info|   WorkingDir: <C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\DW>

14:40:59|   Info| Installation of Microsoft Application Error Reporting has completed. Exit code: 0. Result: Version installed: 12.0.6012.5000

14:40:59|   Info| Launching external process:

14:40:59|   Info|      CmdLine:  <C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>

14:40:59|   Info|   WorkingDir: <(null)>

14:43:50|   Info| Launching external process:

14:43:50|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>

14:43:50|   Info|   WorkingDir: <C:\\CrmSqlSetup>

14:44:58|   Info| Had not previously paused automatic updates -- skipping resume

14:44:58|   Info| Uninitializing COM.

14:44:58|   Info| Uninitialized COM.

14:44:58|   Info| Uninitializing COM.

14:44:58|   Info| Uninitialized COM.

14:45:00|   Info| Clean up the BITS downloader.

ted 20-12-2013 14:44:58 ===

14:44:58|   Info| Bootstrap version: 5.0.9690.1992.

14:44:58|   Info| User: SGUB.

14:44:58|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.

14:44:59|   Info| Clean up the BITS downloader.

14:45:00|   Info| Clean up the BITS downloader.

14:45:00|   Info| === Setup bootstrap logging ended 20-12-2013 14:45:00 ===

14:47:30|   Info| === Setup bootstrap logging started 20-12-2013 14:47:30 ===

14:47:30|   Info| Bootstrap version: 5.0.9690.1992.

14:47:31|   Info| User: SGUB.

14:47:31|   Info| Invoked with command line: "C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\SetupClient.exe"  /Q /l c:\Novozymes\clientinstalllog.txt /installofflinecapability /targetdir "c:\Program Files\Microsoft Dynamics CRM Client"

14:47:31|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client

14:47:31|   Info| System Memory: 4170076160 Bytes

14:47:31|   Info| Initializing COM.

14:47:31|   Info| Initialized COM.

14:47:31|   Info| No pending reboot detected

14:47:31|   Info| No reboot required

14:47:31|   Info| Uninitializing COM.

14:47:31|   Info| Uninitialized COM.

14:47:31|   Info| Current OS Version: 6.1.7601

14:47:31|   Info|   ServicePack: Service Pack 1

14:47:31|   Info|   System Type: Workstation

14:47:31|   Info|   Suite Mask: 0x0100

14:47:31|   Info| Copying installer files to local directory:  

14:47:31|   Info| Package: C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\SGUB\AppData\Local\Temp\MSCRM_{32E6A3DD-9669-484C-92C5-E10FB5143F74}" TARGETDIR="C:\Users\SGUB\AppData\Local\Temp\MSCRM_{32E6A3DD-9669-484C-92C5-E10FB5143F74}" ALLOWRUN=1

14:47:40|   Info| Loading bootstrap library C:\Users\SGUB\AppData\Local\Temp\MSCRM_{32E6A3DD-9669-484C-92C5-E10FB5143F74}\ClientSetup.dll

14:47:42|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.

14:51:06|   Info| === Setup bootstrap logging ended 20-12-2013 14:51:06 ===

14:47:42|   Info| Bootstrap version: 5.0.9690.1992.

14:47:42|   Info| User: SGUB.

14:47:42|   Info| Initializing COM.

14:47:42|   Info| Initialized COM.

14:47:42|   Info| Current OS Version: 6.1.7601

14:47:42|   Info|   ServicePack: Service Pack 1

14:47:42|   Info|   System Type: Workstation

14:47:42|   Info|   Suite Mask: 0x0100

14:47:49|   Info| IsIeInstalled=1

14:47:49|   Info| .NET version found is 4.0.30319.0

14:47:49|   Info| IsDotNetInstalled=1

14:47:49|   Info| IsInstallerInstalled=1

14:47:49|   Info| Windows Installer found is 5.0

14:47:49|   Info| CIsVcRedistInstalled=1

14:47:49|   Info| VCRedist with version 10.0.30319  is already installed

14:47:49|   Info| Initializing COM.

14:47:49|   Info| Initialized COM.

14:47:49|   Info| Uninitializing COM.

14:47:49|   Info| Uninitialized COM.

14:47:49|   Info| IsDrWatsonInstalled=1

14:47:49|   Info| .NET version found is 4.0.30319.0

14:47:49|   Info| IsDotNetInstalled=1

14:47:49|   Info| IsInstallerInstalled=1

14:47:49|   Info| Windows Installer found is 5.0

14:47:49|   Info| Sqlservr.exe found is 2005.90.3042

14:47:49|   Info| IsSqlExprInstalled=0

14:47:49|   Info| Get the job key value BITSLocalTempDir as C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6} from the registry.

14:47:49|   Info| Prereq component installer will use downloaded installer for SQLEXPR*.EXE.

14:47:49|   Info| Installer path for Microsoft SQL Server Express Edition 2008 (CRM) set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SQLEXPR_1033.EXE

14:47:49|   Info| IsSqlCe32BitInstalled=0

14:47:49|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.

14:47:49|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SSCERuntime_1033_x86.msi

14:47:49|   Info| IsSqlCe64BitInstalled=0

14:47:49|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.

14:47:49|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SSCERuntime_1033_x64.msi

14:47:49|   Info| IsReportViewerControlInstalled=0

14:47:49|   Info| Prereq component installer will use downloaded installer for ReportViewer.exe.

14:47:49|   Info| Installer path for Microsoft SQL Reporting Service Report Viewer Control set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\ReportViewer.exe

14:47:49|   Info| IsGenevaInstalled=0

14:47:49|   Info| Prereq component installer will use downloaded installer for Windows6.1-KB974405-x64.msu.

14:47:49|   Info| Installer path for Windows Identity Foundation set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\Windows6.1-KB974405-x64.msu

14:47:49|   Info| CIsIDCRL64Installed=0

14:47:49|   Info| Prereq component installer will use downloaded installer for wllogin_64.msi.

14:47:49|   Info| Installer path for Windows Live ID Sign-in Assistant set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\wllogin_64.msi

14:47:49|   Info| CIsMSOIDCRL64Installed=0

14:47:49|   Info| Prereq component installer will use downloaded installer for msoidcli*_64.msi.

14:47:49|   Info| Installer path for Microsoft Online Services Sign-in Assistant set to C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\msoidcli_1033_64.msi

14:47:49|   Info| GetSIDOfLoggedOnUser: Starting

14:47:49|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=1

14:47:49|   Info| GetSIDOfLoggedOnUser: return code = 1314

14:47:49|   Info| Using the following Language Pack msi - C:\Program Files (x86)\Novozymes\CRM Client\CRM2011_Client\MUISetup_1033_i386.msi

14:47:49|   Info| Initializing COM.

14:47:49|   Info| Initialized COM.

14:47:49|   Info| Querying current AutomaticUpdatesNotificationLevel

14:47:49|   Info| Not pausing automatic updates because AU is either not configured or is disabled.  NotificationLevel == 1

14:47:49|   Info| Launching external process:

14:47:49|   Info|      CmdLine:  <C:\Users\SGUB\AppData\Local\Temp\MSCRM_{70F63D0F-7049-4B5E-B6CA-282D50AD4DD6}\SQLEXPR_1033.EXE /q /x:C:\\CrmSqlSetup>

14:47:49|   Info|   WorkingDir: <(null)>

14:50:39|   Info| Launching external process:

14:50:39|   Info|      CmdLine:  <C:\\CrmSqlSetup\setup.exe /q /HIDECONSOLE /ACTION=RunRules /RULES=RebootRequiredCheck>

14:50:39|   Info|   WorkingDir: <C:\\CrmSqlSetup>

14:51:06|   Info| Had not previously paused automatic updates -- skipping resume

14:51:06|   Info| Uninitializing COM.

14:51:06|   Info| Uninitialized COM.

14:51:06|   Info| Uninitializing COM.

14:51:06|   Info| Uninitialized COM.

14:51:07|   Info| Clean up the BITS downloader.

ted 20-12-2013 14:51:06 ===

14:51:06|   Info| Bootstrap version: 5.0.9690.1992.

14:51:06|   Info| User: SGUB.

14:51:06|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.

14:51:07|   Info| Clean up the BITS downloader.

14:51:07|   Info| Clean up the BITS downloader.

14:51:07|   Info| === Setup bootstrap logging ended 20-12-2013 14:51:07 ===

*This post is locked for comments

I have the same question (0)
  • Pradeep Pawar Profile Picture
    Pradeep Pawar 2,930 on at

    Hello Chandrasekar,

    Which Office version you are having 32\64 bit? Are you installing the same (32\64bit) copy of Outlook client installer?

    Is your internet connection allows to download files automatically?

    If not you can get prerequisites mentioned in the error log link addresses, you may find it below:

    go.microsoft.com/fwlink

    go.microsoft.com/fwlink

    go.microsoft.com/fwlink

    go.microsoft.com/fwlink

    go.microsoft.com/fwlink

    go.microsoft.com/fwlink

    You may get help from : support.microsoft.com/.../2500375

    Pradeep P

    Cybage Software Pvt Ltd

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM Microsoft Employee on at

    Hello Chandrasekar,

    Instead of Silent Configuration, you can download and install CRM 2011 client for outlook from www.microsoft.com/.../details.aspx and it will automatically install all the required components.

  • MSD CRM Client 2011 Profile Picture
    MSD CRM Client 2011 115 on at

    Hi Pradeep,

    Thanks for the response. Yes, i am using 64 bit and it allows to download all the required components.

    Note : It is getting installed if i try for 2 or 3 times in the same machine but I have problem in getting it installed at first time itself. Also it works fine at first time itself in some machines.

  • MSD CRM Client 2011 Profile Picture
    MSD CRM Client 2011 115 on at

    Hi Satish,

    Thank you. But i dont want my users to click next or to provide the details required by the installer as the users are non technical. I want it to happen silently without the users notice. The user will simply click on .bat file which will be containing the command for silent installation.

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM Microsoft Employee on at

    I see that you are using command

    CRM2011_Client\Setupclient /Q /l c:\Novozymes\clientinstalllog.txt /installofflinecapability /targetdir "c:\Program Files\Microsoft Dynamics CRM Client"

    try using below command and let us know if it works

    Setupclient /Q /l c:\Novozymes\clientinstalllog.txt /installofflinecapability /targetdir "c:\Program Files\Microsoft Dynamics CRM Client"

    Also, you can refer to TechNet article msdn.microsoft.com/.../hh699665.aspx for more info.

  • MSD CRM Client 2011 Profile Picture
    MSD CRM Client 2011 115 on at

    HI satish,

    Thanks. but i could not make out any differences between the command which you have mentioned and the one which i have already mentioned. could you please help me out..

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM Microsoft Employee on at

    remove CRM2011_Client from the command and then try to perform silent configuration

  • MSD CRM Client 2011 Profile Picture
    MSD CRM Client 2011 115 on at

    Hi Satish,

    Thank you for trying to help me out. I dint understand the difference after removing "CRM2011_Client" as it is just the folder name. anyways i have tried as you suggested but no luck :(

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