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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Partylist "To&quo...
Microsoft Dynamics CRM (Archived)

Partylist "To" in CRM

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Posted on by CRM Beginner 795

Hi,

I am working on Email Configurations in Online Dynamics CRM. Issue is that : i am getting EntityReference "partyid" from "to" partylist as null or empty due to which emails are not coming in CRM.

Can you help me why is it so?

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  • Shidin Haridas Profile Picture
    Shidin Haridas 3,499 on at

    Can you please elaborate on the following:

    'i am getting EntityReference "partyid" from "to" partylist as null or empty'

    Are you creating emails from custom code?

  • CRM Beginner Profile Picture
    CRM Beginner 795 on at

    Yes, i have a plugin which is creating emails in CRM..

    This is the code snippet i am using in it:

                       EntityCollection to = entity.GetAttributeValue<EntityCollection>("to");

                       tracingService.Trace("outside To");

                       if (to != null && to.Entities.Count>0)

                       {

                           tracingService.Trace("inside To");

                           Entity toParty = to[0]; //activityparty entity

                           tracingService.Trace("toParty:" + toParty);

                           EntityReference toRef = (EntityReference)toParty["partyid"];

                           tracingService.Trace("toRef:" + toRef);

    In this, i am not getting the "toRef" trace and you can say getting partyid as Empty

  • Suggested answer
    Shidin Haridas Profile Picture
    Shidin Haridas 3,499 on at

    Make the following changes and try.

    063205.Capture.PNG

    Entity toParty = to.Entities[0];
    EntityReference toRef = toParty.GetAttributeValue<EntityReference>("partyid");
  • CRM Beginner Profile Picture
    CRM Beginner 795 on at

    Tried,,It still didn't work

  • ashlega Profile Picture
    ashlega 34,477 on at

    Hi,

     check if you have "addressused" in that toParty - it could be that that particular "party" was not matched to any particular record

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