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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Version error after cl...
Microsoft Dynamics GP (Archived)

Version error after client install from original media

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Posted on by Eric Ludwig 60

Greetings,

I am new to Dynamics and have just installed the client from original media.  I can start the application and get through the first login screen, when at the next screen and choosing a database I get a version mismatch error, error log pasted below...

 

Product Name: Microsoft Dynamics GP     Database Version: 1001634     Client Version: 100774

Product Name: FieldService     Database Version: 1001621     Client Version: 100820

Product Name: Interfund Management     Database Version: 1001061     Client Version: 100774

Product Name: SmartList     Database Version: 1001620     Client Version: 100774

Product Name: Cash Flow Management     Database Version: 1001061     Client Version: 100774

Product Name: Excel-Based Budgeting     Database Version: 1001160     Client Version: 100774

Product Name: Purchase Order Enhancements     Database Version: 1001522     Client Version: 100774

Product Name: Control Account Management     Database Version: 1001188     Client Version: 100774

Product Name: Enhanced Commitment Management     Database Version: 1001629     Client Version: 100774

Product Name: CopierSeries     Database Version: 1001360     Client Version: 100774

Product Name: Advanced Security     Database Version: 1001061     Client Version: 100774

Product Name: Report Scheduler     Database Version: 1001548     Client Version: 100774

Product Name: Microsoft Dynamics GP     Database Version: 1001634     Client Version: 100774

Product Name: FieldService     Database Version: 1001621     Client Version: 100820

Product Name: Interfund Management     Database Version: 1001061     Client Version: 100774

Product Name: SmartList     Database Version: 1001620     Client Version: 100774

Product Name: Cash Flow Management     Database Version: 1001061     Client Version: 100774

Product Name: Excel-Based Budgeting     Database Version: 1001160     Client Version: 100774

Product Name: Purchase Order Enhancements     Database Version: 1001522     Client Version: 100774

Product Name: Control Account Management     Database Version: 1001188     Client Version: 100774

Product Name: Enhanced Commitment Management     Database Version: 1001629     Client Version: 100774

Product Name: CopierSeries     Database Version: 1001360     Client Version: 100774

Product Name: Advanced Security     Database Version: 1001061     Client Version: 100774

Product Name: Report Scheduler     Database Version: 1001548     Client Version: 100774

How do I update the client to match the database?

Thank you.

 

 

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  • Zille Hassan Profile Picture
    Zille Hassan 430 on at
    Re: Version error after client install from original media

    Hi Eric

    Have you tried copying the folder across to over-ride the vanila install from a working machine ? This would pretty much resolve your issues on the client install.

    Regards

    Zille Hassan

  • Eric Ludwig Profile Picture
    Eric Ludwig 60 on at
    Re: Version error after client install from original media

    Zille,

    On another client PC I did have to copy over select dictionary files and that resolved that issue.  For this computer I did try copying the GP folder from the server to the client and at that point it would not open at all.

    Thank you,

    Eric

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    Re: Version error after client install from original media

    Copying other installs are great solution but If I were you, I would download the correct service pack and install it on the client computer.

  • Eric Ludwig Profile Picture
    Eric Ludwig 60 on at
    Re: Version error after client install from original media

    Francisco, that you for the suggestion.  I have noted the updates applied to the server and will try these on the client and let you know.

    Perhaps MS can build in a means of comparing the DB and Client and automating this in the future rather than sending an error?

  • Bob Harrison Profile Picture
    Bob Harrison 823 on at
    Re: Version error after client install from original media

    There is a mechanism for this thru client updates. However, if there are pre-requisites to install it can't be done be done thru client updates if I understand it correctly. Also, GP Utilites usually needs to be run after the client install which users may not be able to do. That is the downfall of using a program that is customizable, the updates have to account for every possible scenario. You may have two versions installed on your computer, for example, version 9 for production and version 2010 for testing. If you run version 9 and accidently log into the server with version 10, you wouldn't want it to automatically upgrade.

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