Contact Delete

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Posted on by ah1994

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I get an error "The record could not be deleted because of an association" when I try to delete an Contact. I'm not able to figure out where are the associations for the specific Contact. Any help?I checked with referential,restrict delete too.Still problem exists

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Shahbaaz Ansari 6,211 on at

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RE: Contact Delete

Hi Huxley,

Please check below link, this is due to cascading relationship

community.dynamics.com/.../record-could-not-be-deleted-because-of-an-association

community.dynamics.com/.../205868

https://community.dynamics.com/crm/f/117/t/222920

Best Regards,

Shahbaaz

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EnriqueMdz 1,067 on at

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RE: Contact Delete

Hi Aldous,

That error appears when you're trying to delete a record that is associated to another one. Hence, you need to delete first the child record and then the parent.

Please refer to: community.dynamics.com/.../record-could-not-be-deleted-because-of-an-association

Please mark this answer as verified if helpfull.

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gdas 50,091 Moderator on at

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RE: Contact Delete

Hello ,

This is because some related entity records for Contact is exists in your CRM instance .For example Contact associated with Address , so you can not delete contact until you delete all the address for particular contact.

Same thing you need to do here try to find in what are the entities having association for contact in your CRM instance .

Go to advance visit all related entities and search one by one with condition selected contact and delete them from advanced find first and then try to delete main contact .

Hope this helps.

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Community Member on at

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RE: Contact Delete

You can also simply deactivate the contact if you don't want to delete the associated records. Or you can create an orphan record and associate it with that instead. As others stated, for example if it's a duplicate, you can remove any associations and then delete it.

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Aric Levin - MVP 30,190 Moderator on at

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RE: Contact Delete

You can enable tracing on the CRM environment to get the details of why you are getting the error.

support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm

Enable the tracing, execute the delete and check the log files. You can disable tracing then to limit resources used by the server.

Hope this helps.

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