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Error when Opening Integration Manager Integration for 1 user

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Posted on by Microsoft Employee

When we try and open an Integration we get the following error: "the destination specified by this integration uses and adapter that is not installed. The destination will be removed from this integration. Please contact your system administrator to remedy this problem. 

Moniker is:

Microsoft.Dynamics.GP.IntegrationManager.IMGPPrv

Version = 14.0.0.0

Culture = Neutral 

Microsoft.Dynamics.GP.IntegrationManager.IMGPPRv.DynProvider

Financial 

3"

We have multiple users accesses a shared Integration Manager dictionary. The error only exists for 1 user and if another user accesses the integration first we don't see the issue. 

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  • Suggested answer
    RE: Error when Opening Integration Manager Integration for 1 user

    Scott, when you find that running the application as User A works when running same application code as User B does not - that points very often to permissions or security settings.

    Check the security settings on the Folder for IM code, IM Data, the Terminal Server where the ICON launches from - somewhere along the way there will be a difference for the two users.

    When you find that difference, correct it and the problem should be solved.

  • Suggested answer
    Praveen Kumar RR Profile Picture
    Praveen Kumar RR 1,550 on at
    RE: Error when Opening Integration Manager Integration for 1 user

    I faced same issue and tried to open Integration Manager as Administrator.

    The mentioned issue didn't occur again.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when Opening Integration Manager Integration for 1 user

    Do the users have the same security access to every file and folder directory along each path?  Do they have the same access in GP?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when Opening Integration Manager Integration for 1 user

    We are receiving the same exact error message.  Just like sjordan only one person is receiving the error and she does not receive it if someone opens the integration first.  We don't install IM locally.  Everyone accesses remotely from one of two Terminal Servers and everyone points the same shared database file.

  • RogerRogerATX Profile Picture
    RogerRogerATX 1,515 on at
    RE: Error when Opening Integration Manager Integration for 1 user

    This sounds like the the user with the issue has a different install than the other users...I would reinstall IM and make sure that (all?) the adapters are selected when installed...

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