web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Business Central Sales Order with Price of Zero

(0) ShareShare
ReportReport
Posted on by 42

Greetings,

We are attempting to close out a sales order in Business Central for products that we gave away as samples. We require the price to be 0, but BC says that it needs to have a value greater than 0. What is a work around for this solution? This is preventing us from closing out sales orders. 

Thanks for your time.

I have the same question (0)
  • Suggested answer
    JAngle Profile Picture
    150 on at

    Put a price and then apply 100% discount. You will need to ensure the general posting setup has a sales discount g/l account.

  • jerome77 Profile Picture
    Microsoft Employee on at

    Hi

    Is there an extension checking this? Yes, do 100% discount may workaround this control

    Jerome

  • eaf-joseph Profile Picture
    42 on at

    The 100% discount also says it cannot be that high because the price cannot fall to 0. 

  • Muhammad Zaid Profile Picture
    286 on at

    Hi,

    Please try to put a minimum value for an item e.g. 0.01 / 0.1. Complete the process and then issue the credit note for it.

    I hope it helps.

    Muhammad Zaid

  • T_Mauser Profile Picture
    397 User Group Leader on at

    Do you know a workaround? Would be great to hear, dealing also with it now...

    Greetings Tom

  • Ben Baxter Profile Picture
    6,819 Super User 2026 Season 1 on at

    It sounds like you have an extension or localization that is preventing this.  Base Business Central you just set the Unit Price to Zero and post.  No issues.

  • RH Profile Picture
    441 on at
    I believe you can just leave the price fields fields blank and it will go thru as 0.00.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,964 Super User 2026 Season 1

#2
Dhiren Nagar Profile Picture

Dhiren Nagar 1,086 Super User 2026 Season 1

#3
YUN ZHU Profile Picture

YUN ZHU 1,039 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans