Business Central Sales Order with Price of Zero

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Posted on by eaf-joseph

Greetings,

We are attempting to close out a sales order in Business Central for products that we gave away as samples. We require the price to be 0, but BC says that it needs to have a value greater than 0. What is a work around for this solution? This is preventing us from closing out sales orders.

Thanks for your time.

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Dynamics 365 Business Central

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JAngle 131 on at

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RE: Business Central Sales Order with Price of Zero

Put a price and then apply 100% discount. You will need to ensure the general posting setup has a sales discount g/l account.

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jerome77 on at

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RE: Business Central Sales Order with Price of Zero

Hi

Is there an extension checking this? Yes, do 100% discount may workaround this control

Jerome

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eaf-joseph 42 on at

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RE: Business Central Sales Order with Price of Zero

The 100% discount also says it cannot be that high because the price cannot fall to 0.

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Muhammad Zaid 286 on at

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RE: Business Central Sales Order with Price of Zero

Hi,

Please try to put a minimum value for an item e.g. 0.01 / 0.1. Complete the process and then issue the credit note for it.

I hope it helps.

Muhammad Zaid

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T_Mauser 397 User Group Leader on at

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RE: Business Central Sales Order with Price of Zero

Do you know a workaround? Would be great to hear, dealing also with it now...

Greetings Tom

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Ben Baxter 6,546 Super User 2025 Season 2 on at

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RE: Business Central Sales Order with Price of Zero

It sounds like you have an extension or localization that is preventing this. Base Business Central you just set the Unit Price to Zero and post. No issues.

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RH 396 on at

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Business Central Sales Order with Price of Zero

I believe you can just leave the price fields fields blank and it will go thru as 0.00.

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