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Communication with the server failed, and the content cannot be displayed.

Posted on by

An error message appears in Dynamics 365 Business Central:

"Communication with the server failed, and the content cannot be displayed".

This error message usually appears when the user is not working on the system and requests that the site should be restarted. After restarting the site, it redirects me to the Role Center and removes me from the current work environment.

Find below the image of the error message.

Error Message

I would be grateful if you could help me,

Thank you.

  • Suggested answer
    RE: Communication with the server failed, and the content cannot be displayed.

    Check your timeout setting.

    docs.microsoft.com/.../understanding-session-timeouts

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 43,725 on at
    RE: Communication with the server failed, and the content cannot be displayed.

    Are you using OnPrem or Saas version? there is a setting to configure timeout when it is idle, please refer to this link

    docs.microsoft.com/.../understanding-session-timeouts

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