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Small and medium business | Business Central, N...
Suggested Answer

"Out of Balance" Error

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Posted on by 3,518

Hi:

Even though someone imported journal entries, the company is set up for two decimal places.

Yet, upon trying to post a journal entry, we're getting an error saying that the document is out of balance by 0.0000000014 and to check the document number, posting date, etc.

The exact error message is shown below.

How does this get fixed?

Thanks!

John

pastedimage1664312807484v1.png

I have the same question (0)
  • Suggested answer
    Dallefeld Profile Picture
    225 User Group Leader on at

    John, go back to your Excel or source of the imported data.  You have data that has more decimal places than you are seeing. Fix them there and re-import or type the amounts for the document number listed.

  • Suggested answer
    YUN ZHU Profile Picture
    98,231 Super User 2026 Season 1 on at

    Hi, I agree with Kim, this is clearly a problem in Excel.

    And I don't know what tool you used to import. If it is custom, you should use the Round method when importing.

    Hope this helps.

    Thanks.

    ZHU

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