"Out of Balance" Error

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Posted on by john.ellis

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Hi:

Even though someone imported journal entries, the company is set up for two decimal places.

Yet, upon trying to post a journal entry, we're getting an error saying that the document is out of balance by 0.0000000014 and to check the document number, posting date, etc.

The exact error message is shown below.

How does this get fixed?

Thanks!

John

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YUN ZHU 81,360 Super User 2025 Season 1 on at

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RE: "Out of Balance" Error

Hi, I agree with Kim, this is clearly a problem in Excel.

And I don't know what tool you used to import. If it is custom, you should use the Round method when importing.

Hope this helps.

Thanks.

ZHU
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Dallefeld 175 User Group Leader on at

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RE: "Out of Balance" Error

John, go back to your Excel or source of the imported data. You have data that has more decimal places than you are seeing. Fix them there and re-import or type the amounts for the document number listed.