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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "Out of Balance&q...
Small and medium business | Business Central, N...
Answered

"Out of Balance" Error

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Posted on by john.ellis 3,500

Hi:

Even though someone imported journal entries, the company is set up for two decimal places.

Yet, upon trying to post a journal entry, we're getting an error saying that the document is out of balance by 0.0000000014 and to check the document number, posting date, etc.

The exact error message is shown below.

How does this get fixed?

Thanks!

John

pastedimage1664312807484v1.png

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 92,429 Super User 2025 Season 2 on at
    RE: "Out of Balance" Error

    Hi, I agree with Kim, this is clearly a problem in Excel.

    And I don't know what tool you used to import. If it is custom, you should use the Round method when importing.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 193 User Group Leader on at
    RE: "Out of Balance" Error

    John, go back to your Excel or source of the imported data.  You have data that has more decimal places than you are seeing. Fix them there and re-import or type the amounts for the document number listed.

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