Flow: Add condition to check if owner is team or user

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Posted on by DM-22040757-1

A typical request is to send an email notification when a record is assigned to a new owner.
And with classic workflows you can easy add a condtion to check if the new owner is a user or a team.

Now I would like to create a similar flow with Power Automate, and would like to distinguish between if the owner of a record is a team or owner.
How do you add a condition og expression to a flow to check if the type of owner is a user ?

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LuHao 40,890 on at

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RE: Flow: Add condition to check if owner is team or user

Hi Dorthe,

In the flow, we can distinguish the type of owner through the field Owner(Type).

Add the condition step, enter the first value, search the dynamics value "owner", you will see the field Owner(Type), choose it.

Then enter the second value, type systemusers.

In this way, when the new owner is a user, then the condition result is ture.

When the the new owner is a team, then the condition result is false.

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DM-22040757-1 on at

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RE: Flow: Add condition to check if owner is team or user

Hi Hao,

Thanks for the input, but I already tried it - and I just tested it a second time. This condition is not working, and since it will be just "false", I don't get an error message when testing.

Best Regards
Dorthe

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LuHao 40,890 on at

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RE: Flow: Add condition to check if owner is team or user

Hi Dorthe,

We should use Common Data Service connector insted of Common Data Service (current environment) connector.

The Common Data Service (current environment) connector currently does not support identifying the owner type, so the connector of the trigger must be Common Data Service.

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DM-22040757-1 on at

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RE: Flow: Add condition to check if owner is team or user

Hi Hao,

Thanks for the tip, but I am looking for a solution where I can use The Common Data Service (current environment) connector.

Best regards,

Dorthe

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LuHao 40,890 on at

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RE: Flow: Add condition to check if owner is team or user

Hi Dorthe,

I'm afraid that this is not possible with the Common Data Service (current environment) connector.

As stated in my last reply, the current Common Data Service (current environment) connector does have the defect that it cannot recognize the owner type.

I'm not sure if this is a bug, I'll ask the member at Power Automate team or raise a support ticket to determine it.

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DM-22040757-1 on at

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RE: Flow: Add condition to check if owner is team or user

Hi Hoa,

Thanks for guiding me in the right direction :-)

Now I finally cracked the nut... by adding a "Get Record" and with Compose function get the Owner Type and then set the condition "Outputs is equal to systemuser"

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smharrod 2 on at

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Flow: Add condition to check if owner is team or user

Owner Type is equal to systemuser worked for me (not systemusers)

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