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Cross dock with Warehouse Management Only

Hi all,

I’m running into an issue with Cross-docking in WMS‑only mode and I’m hoping someone here has experience with this setup.

Scenario:

I have an Inbound Shipment Order and an Outbound Shipment Order.
On the Outbound SO, I’ve added a reference to the inbound line via the Cross-dock request tab.
When releasing the Outbound Shipment Order, the system correctly creates a line with Planned cross-dock.

So far, everything works as expected.

Issue:When I receive the Inbound Shipment Order, no work is created based on the Location Directive for Work Order Type = Crossdock.

Instead, the system still uses the Location Directive for Inbound Shipment Order, even though planned cross-dock exists and the cross-dock request is correctly linked.

Question:Has anyone successfully used cross-docking with WMS-only mode and can help me understand why the system isn’t triggering the cross-dock work?

Is there maybe a WMS-only limitation or a specific configuration I am missing?

Any insights or examples are very welcome!

Thanks in advance.

Categories:

Dynamics 365 Supply Chain Management

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