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BPF not populating on certain existing records.

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Posted on by Community Member Microsoft Employee

I am facing issue with certain existing records on Out of Box case entity , where Business Process Flow doesn't populate on certain records.I guess they were created without BPF. But how is it possible?

Things I have checked -

  • BPF populates on Creating New Record.So unable to create records without BPF.
  • Checked other existing records.
  • BPF set to Active State.
  • Exporting and importing records.
  • Refreshed Browser ,cleared cache & browsing history.

Note :- Also I have recently enabled UCI on my environment.

Categories:
Unexpected Behavior
  • JeffGreenrc Profile Picture
    JeffGreenrc on at
    RE: BPF not populating on certain existing records.

    Is there any guide or approach through which instead of manually updating the record, we can automate the activation  and closure of BPF?

    This will be helpful for data import scenario

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,235 on at
    RE: BPF not populating on certain existing records.

    Even if the Business Process Flow was not instantiated at record creation, you can manually start a new process by clicking on the "Process" button in the command bar, choosing "Switch Process" and then selecting the desired Business Process Flow you would like to start.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: BPF not populating on certain existing records.

    Thanks a lot man, it works . Although , it gave me error regarding certain users, but it set the BPF correctly.

  • Verified answer
    Linn Zaw Win Profile Picture
    Linn Zaw Win 3,403 on at
    RE: BPF not populating on certain existing records.

    You can set BPF (or even stages) of the existing records by using the BPF Manager tool. You will have to query those records in FetchXML builder and filter where there is no related BPF record.

    https://github.com/carfup/XTBPlugins.BPFManager

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,960 Super User on at
    RE: BPF not populating on certain existing records.

    Hi,

    Check below forum which can be used to solve your problem.

    community.dynamics.com/.../929979

    You need to create ondemnd workflow and attach the BPF to existing records.

    If found helpful, Please mark my answer verified.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: BPF not populating on certain existing records.

    Hi Gustavo,

    Thanks for your reply. I have checked the security roles for BPF, not found one. I am able to replicate the issue now though, by creating a record from an Model driven app which doesn't include the BPF. When I open that record in default app (forced UCI) the BPF doesn't show up. Is there a way to set BPF , even if they weren't available on record creation ?

  • Suggested answer
    Gustavo Longo Profile Picture
    Gustavo Longo on at
    RE: BPF not populating on certain existing records.

    Hello Shubham,

    I hope you are well.

    Try to confirm if Security Roles is define for BPF, which could affected users that do not belong for that role.

    Regards,

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