News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics 365 | Integration, Dataverse... Omnichannel Dashboards

Microsoft Dynamics 365 | Integration, Dataverse...

Suggested answer

Omnichannel Dashboards

(0) Share

Report

Report

Posted on by Community member

Can someone tell me how I can remove the 2 Omnichannel Dashboards that appear in our dashboard drop down menu? Not sure how they got there but I would like to hide if possible.

All responses Img

All responses (1)

Answers Img

Answers (0)

Suggested answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Omnichannel Dashboards

Hi Partner,

What app you are using now?

You can remove these two apps from this app as following steps:

1.For example, i am using customer service workspace, it has these two dashboards by default:

2.Go to Power Apps > Apps list to find the app and edit it:

3.Remove them from this app:

4.Save and Publish:

5.Result:

I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2

Martin Dráb 231,289 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Get batch job history log from D365 FO to Power Automate

Product updates

Dynamics 365 release plans