web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / NAV report page is rep...
Small and medium business | Business Central, N...
Unanswered

NAV report page is repeated wrongly depends on local computer

(0) ShareShare
ReportReport
Posted on by Community Member

Hello everyone.

I have developed a NAV 2018 (on premise) report for my customer. 

After deploying, among about 10 users, only one user has this situation.

For example, this report actually has only 3 pages.

And total amount is 6996719.

pastedimage1586680837201v3.png

But in that only one user case, when she clicks export to PDF, or Preview,

She gets 5 pages instead of 3.

And in one of those additional pages (here is page 4) , is a repeat of page 1, but Total Amount is double of total amount in page 1.

pastedimage1586680764791v2.png 

I told her not to filter anything, but still same problem.

I don't know why only 1 user faces this problem.

Is that because of setting in her local computer? 

If you guys have any idea, please kindly let me know.

Thank you very much in advanced.

TLang

I have the same question (0)
  • gvol10110 Profile Picture
    gvol10110 105 on at
    RE: NAV report page is repeated wrongly depends on local computer

    Did you try repairing that user's NAV installation? Also ensure that .NET 4.7 is installed on that machine along with all of the windows updates.

  • Community Member Profile Picture
    Community Member on at
    RE: NAV report page is repeated wrongly depends on local computer

    Thanks Mr. Greg V for your reply.

    Yes, that user computer is using .NET 4.8 and everything is up to date.

    But she is using Office 32 bit, and her windows OS is 64 bit.

    Do you think this may be one of the reason?

    About NAV installation, I am checking if she is using NAV in her local or she logs in by remote server.

  • gvol10110 Profile Picture
    gvol10110 105 on at
    RE: NAV report page is repeated wrongly depends on local computer

    There are 2 versions of NAV clients: 32bit and 64-bit. You may also have a clickonce deployment. Verify what version you are running, try 32 vs. 64 and see if it makes any difference.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 4,232

#2
Nimsara Jayathilaka. Profile Picture

Nimsara Jayathilaka. 2,863

#3
Sumit Singh Profile Picture

Sumit Singh 2,819

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans