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Microsoft Dynamics GP (Archived)

FRx Report Launcher subscript out of range error 9 only in Citrix

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Posted on by 855

FRx Report Launcher gets an error subscript out of range error 9.  The reports can be run using Report Designer with no errors but when the same reports are run using Report Launcher the error occurs.

The same reports can be run using Report Launcher on a local workstation, it is just a Citrix install where this error is occurring.  Both computers local installs and Citrix are pointed to the same file locations for sysdata and iodata. They are also running the same versions.

I have looked at the subscript error KB articles but they don't seem like they would apply since the reports can be run on other computers.  The regional settings of the computers have been checked and everything else seems to be the same.

Does anyone have any ideas why Report Launcher would give us this error only on the Citrix computer?

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  • Community Member Profile Picture
    on at

    Hi Sheila

    Did you try all these KB

    http://support.microsoft.com/kb/865978

    http://support.microsoft.com/kb/871320

    http://support.microsoft.com/kb/847173

     

    Is your sysdata folder accessible from citrix ?

    Check they sys data folder definition at C:\Users\username\AppData\Local\FRx Software\FRx 6.7\FRxConfig.xml.

    Check any MOVETO= definations at system.cfg

     

    Cheers

    Sanjay

  • Sheila Ochoa Profile Picture
    855 on at

    Sanjay, we didn't try all of these just because they can run these reports fine with Report Designer and we can run them on other computers where FRx is installed locally. So some didn't make sense if you can run the reports from other locations.

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