Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

can't qualify lead

Posted on by Microsoft Employee

hello,

When I qualify lead, "Access Is Denied"error is being thrown, could anyone can help me?

Thanks!

Siyu

820101.Capture.png

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: can't qualify lead

    Hi,

    as you are checking your contact privileges check also your opportunity and account privilieges (You should also have create privileges in order to qualify a Lead)

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: can't qualify lead

    Hi,

    It seems you are missing AccessRights: CreateAccess  on ObjectTypeCode: 2 (contact), please check your security role and make sure you have appropriate create permission on contact entity, or you can also share screenshot here for review.

    Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: can't qualify lead

    Hi Mahen,there is the errorDetail.

    Thank you very much

    <s:Envelope xmlns:s="schemas.xmlsoap.org/.../&quot;><s:Body><s:Fault><faultcode>s:Client</faultcode><faultstring xml:lang="en-US">SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 00000000-0000-0000-0000-000000000000, OwnerId: 05a5d623-c773-e711-80e7-3863bb364098,  OwnerIdType: 8 and CallingUser: 85ca7b10-ec71-e711-80e5-3863bb340dc8. ObjectTypeCode: 2, objectBusinessUnitId: b26b2587-4964-e711-80e5-3863bb352d80, AccessRights: CreateAccess </faultstring><detail><OrganizationServiceFault xmlns="schemas.microsoft.com/.../Contracts&quot; xmlns:i="www.w3.org/.../XMLSchema-instance&quot;><ActivityId>f793a687-22f9-4bd9-a978-365911ab9bc6</ActivityId><ErrorCode>-2147187962</ErrorCode><ErrorDetails xmlns:a="schemas.datacontract.org/.../System.Collections.Generic&quot;/><Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 00000000-0000-0000-0000-000000000000, OwnerId: 05a5d623-c773-e711-80e7-3863bb364098,  OwnerIdType: 8 and CallingUser: 85ca7b10-ec71-e711-80e5-3863bb340dc8. ObjectTypeCode: 2, objectBusinessUnitId: b26b2587-4964-e711-80e5-3863bb352d80, AccessRights: CreateAccess </Message><Timestamp>2017-10-30T09:29:18.0895323Z</Timestamp><ExceptionRetriable>false</ExceptionRetriable><ExceptionSource i:nil="true"/><InnerFault><ActivityId>f793a687-22f9-4bd9-a978-365911ab9bc6</ActivityId><ErrorCode>-2147187962</ErrorCode><ErrorDetails xmlns:a="schemas.datacontract.org/.../System.Collections.Generic&quot;/><Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 00000000-0000-0000-0000-000000000000, OwnerId: 05a5d623-c773-e711-80e7-3863bb364098,  OwnerIdType: 8 and CallingUser: 85ca7b10-ec71-e711-80e5-3863bb340dc8. ObjectTypeCode: 2, objectBusinessUnitId: b26b2587-4964-e711-80e5-3863bb352d80, AccessRights: CreateAccess </Message><Timestamp>2017-10-30T09:29:18.0895323Z</Timestamp><ExceptionRetriable>false</ExceptionRetriable><ExceptionSource i:nil="true"/><InnerFault i:nil="true"/><OriginalException i:nil="true"/><TraceText i:nil="true"/></InnerFault><OriginalException i:nil="true"/><TraceText i:nil="true"/></OrganizationServiceFault></detail></s:Fault></s:Body></s:Envelope>

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: can't qualify lead

    Please share the error details from downloaded log file only then we will be able to help you.

    Thanks

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: can't qualify lead

    Hi Mahen, there is the ErrorDetail, could you help me find which privilège I am missing?

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: can't qualify lead

    Hi,

    Can you click on Download Log file link and share details here, it seems you are missing some privilege.

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans