The Approval User Setup does not allow to add more than one row for each User ID. So I can only setup one Approver ID for a User. How can I setup Separate Approver Chain for Purchase and Sales Workflows?
The Approval User Setup only allows one row per user with one Approver ID field. So if you use the standard Approver ID chain, you'll end up with the same approval hierarchy for both purchase and sales - can't have separate chains that way. The workaround is to use Workflow User Groups instead. Create two different groups - one for purchase approvals (like PURCHASE_CHAIN) and another for sales (SALE_CHAIN). In each group, add your users with sequence numbers to define the approval order. Then in your workflows, when you configure the purchase approval, set the Approver Type to 'Workflow User Group' and select PURCHASE_CHAIN. Do the same thing for sales approval but pick SALE_CHAIN instead. This way you get completely separate approval chains. The system will still respect the approval limits from the Approval User Setup table, but the routing follows the different groups you created. If you stick with just the Approver ID field, both purchase and sales will follow the same chain - there's no way to make them different. Groups are definitely the way to go for separate chains."
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