Hi,
We use the combine shipment functionality many times per month for several years already, So the parameters on customer level are correct ...
From version 20 on, it seems that combining shipments works totally different in case where e.g. Sold to customer and invoice to customer differs.
e.g. let's say we have 3 "sold to" customers that are invoice via the same "build to" customer and i run the combine Shipments in order to group several shipments from different orders together on one invoice, then in the past i would receive three combined invoices (per sold to customer), having each invoice, grouping shipments from different orders ... When we do exact the same now : we receive per per sold to customer / "per sales order" !!!! and invoice. Actually : only grouping shipment origination from the same sales order. the difference : instead of three grouped invoices, one for every build to customer , we receive now 180 individual invoices (exact the same result as if i would invoice every sales order separately.
I can easily make the case less complex by start combining not on 'invoice to" customer, but on "sold to" customer.
In that case i receive for the above example 80 invoices for the sold to customer that i selected. In fact that "sold to" and "invoice to" can differ on customer / order setting does not make any difference
This looks like a serious change / bug that undermines the entire functionality of combining shipments
We have no idea what causes this behaviour ....
i can add to this that new orders created in V20 for those same customers work like expected, ....
Manually combining is nog an option, all remarks are not copied to the consolidated invoice, copying invoices after they have been created by the automatic process is also not a solution because, remarks are lost ...
