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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Import Item Pictures -...
Small and medium business | Business Central, N...
Answered

Import Item Pictures - cannot overwrite existing pictures?

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Posted on by LizHK 191

I'm trying to bulk upload photos. 

I believe I used to be able to click on "Replace Pictures" previously and update existing photos but now 

Replace Pictures option is Greyed out and I cannot get this to click on to replace. I had to remove the photos and update them for older batches yesterday and today I have more and I'm encountering same issue. What am I missing here?

Thanks,

 pastedimage1669309303331v2.png

I have the same question (0)
  • Kristoffer Ruyeras Profile Picture
    Kristoffer Ruyeras 35 on at

    Just checking the check list of things I would check. How’s your permission sets configured?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,620 Super User 2026 Season 1 on at

    Hi, I just tested it and it seems to work fine. Replace Picture can be enabled after selecting Zip File.

    pastedimage1669335062980v1.png

    pastedimage1669335098314v2.png

    pastedimage1669335109198v3.png

    pastedimage1669335124254v4.png

    PS: If Item No. is not found in BC, Skip will be displayed.

    pastedimage1669335229256v5.png

    pastedimage1669335238787v6.png

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    DAnny3211 Profile Picture
    DAnny3211 11,409 Super User 2026 Season 1 on at

    hi

    look this

    learn.microsoft.com/.../inventory-how-import-item-pictures

    DAniele

  • LizHK Profile Picture
    LizHK 191 on at

    Thanks! that's what I remember what I used to do. but if you look at my screenshot I uploaded 23 photos, among 4 were replacements. (Says Image already exists) However, it doesn't show up as Replace qty (It says 0 instead of 4) and just skips. I cannot click on 'Replace' and it is greyed out as well. My version is Version: CA Business Central 21.1 (Platform 21.0.48357.49378 + Application 21.1.48363.48789) and I only started to have this issue after this update.

  • LizHK Profile Picture
    LizHK 191 on at

    Thanks I did - and I have been using this upload method quite a few times. It's something that is not the same after the update.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,620 Super User 2026 Season 1 on at

    Hi, If you don't have any customizations in your environment, this may be a standard issue with the CA version.

    My test version: Version: W1 21.1 (Platform 21.0.48357.49602 + Application 21.1.48363.48789)

    pastedimage1669850257126v1.png

  • LizHK Profile Picture
    LizHK 191 on at
    Does anybody experience the same issue with me at all? I was hoping with update to 22 I'd be okay but it is still the same case - I get no option for Replace and I am Super User - I'm guessing I should have all the permissions?
     
    Thanks,
  • Community member Profile Picture
    Community member 2 on at
    I have the same problem. The "Replace image" is not possible to click. 

    I'm Super User in BC.
    Is this about permissions in BC or what kind of role I have choosed ?

    Versjon: NO Business Central 23.5 (plattform 23.0.18033.0 + program 23.5.16502.16589)
    ​​​​​​​

  • Verified answer
    LizHK Profile Picture
    LizHK 191 on at
    Just for an update - mine is okay now. Nothing changed except that I'm using V24 now so I'm guessing it was some kind of a bug.
     

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