Feature - POS seamless offline for performance degradations

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Posted on by Nicholas Peter

We have a customer that is running 10.0.35 with SCA w/ offline enabled running SQL express. There have been intermittent performance issues when the POS application appears to be working in a network that has very high latency, but the internet is not completely down. We do not have the POS seamless offline for performance degradations feature enabled as we have not been able to find much information around it.

Are there any other customers or partners that are leveraging this feature to address similar issues we are seeing above and does anyone have any more detail into what this feature is doing and what constitutes 'performance degradations'?

The only information I have been able to find related to the advanced offline feature is here and I was looking for more specific information around how the POS determines when performance is poor enough to warrant the advanced switch to offline mode. Commerce offline implementation considerations - Commerce | Dynamics 365 | Microsoft Learn