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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error when inserting a...
Small and medium business | Business Central, N...
Suggested Answer

Error when inserting a new field on the contact card (cloud)

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Posted on by Dannemann 5

Hello,

I have created at table extension and uploaded it on my sandbox environment. No problems so far.

Now, when I enter Design mode and drag the new field onto the contact card, I get this error.

Something went wrong.
An error has occurred
Date and time (UTC): Sat, 04 Jan 2020 15:07:41 GMT
Azure AD tenant: [GUID]
Environment: Sandbox
Operation: [GUID]
Go back home

Does anyone know how I can find out what went wrong?

Best regards,

Jesper

I have the same question (0)
  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    Can you check if there’s something logged into the tenant’s telemetry in Admin portal?

  • Dannemann Profile Picture
    Dannemann 5 on at

    Hi Stefano

    Thanks for getting back to me.

    Please see the log below.

    Does this give you any clue what happened?

    BR

    Jesper

    pastedimage1578158093575v1.png

  • Dannemann Profile Picture
    Dannemann 5 on at

    But there are no entries with a Failure Message...

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,166 Most Valuable Professional on at

    Nothing errors logged? Is the extension correctly installed? Can you try to update it? If nothing changes, you should open a support ticket. I suggest to redeploy the extension.

  • Suggested answer
    Asif Shahzad Profile Picture
    Asif Shahzad 410 on at

    Few days back i was facing same problem. Its basically personalizing problem moving from ver 14 to 15.

    Anyhow solution is, search MY PERSONALIZATION and once clear all existing persalization.  It shoul work.

    Regards

  • Dannemann Profile Picture
    Dannemann 5 on at

    Hi Asif,

    Thanks for getting back to me. And thanks for your input.

    I ended up with creating a page extension that do the same thing.

    Best regards,

    Jesper

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